Ericsson
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Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Monitor, troubleshoot, and maintain 2G–5G RAN services and network resources. Analyze alarms, outages, KPIs, counters, logs, and service degradations; support incident resolution, automated recovery, change implementation, and resource fulfillment. Provide escalation support, coordinate with field teams and senior engineers, conduct proactive and reactive maintenance, prepare network performance reports, and deliver on-site technical support while working rotating shifts.
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Manage Ericsson customer accounts across Egypt, developing trusted relationships, identifying sales opportunities, positioning BSS/OSS solutions, presenting products, and coordinating cross-functional sales and delivery efforts. The role owns customer contribution, cash flow, governance, stakeholder alignment, and profitable business outcomes while addressing complex customer needs related to telecommunications, cloud, virtualization, and analytics.
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Design, deploy, test, and upgrade 5G packet core and policy functions. Produce design documentation, configure policy/charging/gating rules, integrate network functions, troubleshoot performance and policy conflicts, coordinate projects, and maintain technical procedures.
