This posting has been extended beyond the initial anticipated closing date.
Are you ready to take on the challenge of ensuring the safety and security of Spectrum's Corporate Campuses? Can you maintain a vigilant presence and expertly manage security systems? If so, joining Spectrum as a Physical Security Officer may be the right fit for you.
This job ensures a safe and secure work environment at Spectrum's Corporate Campuses and facilities. Physical Security Officers protect lives and property, maintain order, and safeguard Spectrum's interests with professionalism and courtesy. Responsibilities include maintaining a visible presence, patrolling properties, monitoring cameras and access systems, controlling entry, screening deliveries, and responding to incidents. Physical Security Officers must be proficient in Spectrum's security platforms.
How You'll Make an Impact
- Actively support efforts to enhance the customer experience by conducting daily on-site security operations, including access control, patrols, alarm response, mail screening, critical incident response, and incident investigations.
- Identify and report security vulnerabilities and safety issues, creating and updating incident reports as necessary.
- Coordinate and liaise with internal business partners, ensuring seamless communication and collaboration.
- Adhere to Spectrum's policies, Integrity Policy, and Code of Conduct when handling sensitive or confidential information.
- Ensure quality service and adherence to policies and procedures, while maintaining and utilizing team equipment.
- Become proficient in Spectrum security platforms and technology, conduct required security training and assist with special events and other duties as needed.
Working Conditions
- Walking and standing for significant periods of time, as well as speaking, listening, observing
What You'll Bring to Spectrum
Required Qualifications
Education
- High school diploma or equivalent
Experience
- 2+ years of Customer Service in the retail or hospitality sector
License
- Must possess a valid Driver's License, have access to reliable transportation
- Ability to register with state and local authorities as a security guard
- Ability to provide, upon job offer, a DD214 discharge document with discharge status indicated
Skills
- Consistently displays a professional and positive attitude
- Effective oral and written communication skills
- Active listening skills Ability to interact cordially and communicate with the team, internal partners, and the public
- Ability to implement processes
- Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately, and employ appropriate measures - Attention to detail
- Ability to successfully complete all training required for the position
- Ability to use office software/computer skills (MS Office - Word, PPT, Excel)
- Ability to operate a radio, telephone, and cellular phone with associated applications
- Ability to learn Spectrum's access control systems, guard tour platform, video systems, and other security-related technology
Schedule & Travel
- Willing and able to work flexible schedules
Preferred Qualifications
Education
- Security Certification Graduate of a law enforcement training academy
Experience
- Prior law enforcement/military/fire service/hospitality/customer service/security operations in a corporate setting
GSE101 2026-82701 GSE101 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-11-20 05:37 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$20.00 and $36.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Skills Required
- High school diploma or equivalent
- At least 2 years of customer service experience in retail or hospitality
- Valid driver's license
- Access to reliable transportation
- Ability to register with state and local authorities as a security guard
- Ability to provide a DD214 discharge document with discharge status upon job offer
- Professional and positive attitude
- Effective oral and written communication skills
- Active listening and interpersonal communication skills
- Ability to implement processes
- Ability to assess and evaluate situations effectively
- Ability to identify critical issues quickly and take appropriate action
- Attention to detail
- Ability to successfully complete required training
- Office software and computer skills, including Microsoft Word, PowerPoint, and Excel
- Ability to operate radios, telephones, and cellular phones with associated applications
- Ability to learn access control systems, guard tour platforms, video systems, and related security technology
- Security certification or graduation from a law enforcement training academy
- Prior law enforcement, military, fire service, hospitality, customer service, or corporate security operations experience
Spectrum Compensation & Benefits Highlights
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Retirement Support — The retirement program includes a dollar‑for‑dollar 401(k) match up to 6% of pay and an additional 3% company contribution to a Retirement Accumulation Plan for many eligible employees. This structure can make long‑term savings notably valuable.
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Healthcare Strength — Multiple national medical options (plus Kaiser in some locations) are available, and certain plans include up to $1,500 in employer‑funded health accounts alongside dental, vision, and 24/7 counseling. These elements indicate broad coverage with meaningful employer support for out‑of‑pocket costs.
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Leave & Time Off Breadth — Vacation, sick and personal days, paid holidays, and increasing vacation with tenure are part of the offering. This breadth provides formal time‑off pathways across different needs.
Spectrum Insights
What We Do
At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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