Personal Shopping Expert

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in United Arab Emirates
Remote
Entry level
Fitness • Retail • Hospitality
The Role
Provides personalized shopping advice and high-level customer service to maximize store sales. Responsibilities include building repeat-customer relationships, meeting individual and team sales targets, product recommendations, upselling, merchandise knowledge, customer feedback, promotions, store grading, privacy, and compliance with payment, packing, collection, and security procedures.
Summary Generated by Built In
The job holder will be responsible for maximizing sales leading to store sales target achievement by providing expert advice and giving highest level of customized and personal customer service to individual shoppers  Responsibilities
1.       Service & Sales
Listen well and communicate clearly
Building a base of loyal & repeat customers 
Increasing the ATV 
Setting the highest level of customer service standard for sales
Providing a shopping experience which is easy, productive and inspiring 
Provide expert product knowledge
Make recommendations (Suggestive selling and upselling)  based on insight on customer needs 
Take excellent care of the customers by satisfying each customer’s needs, exceeding their expectations, and giving each customer a lot of attention, getting to know their likes and dislikes and making every shopping visit a pleasant and satisfying experience
Show initiative to make sure you meet customers’ needs
Build relationships in stores to gain their support
Meet individual and team sales targets by gaining repeat business 
Ensure unsold goods are returned to the right departments
Keep information about clients private
Comply with store security procedures such as payment, packing and collection
2.       Support
Advise promotions and fast selling lines 
Maintain a detailed knowledge of the merchandise/ products stocked in the store
Provide information about the customers (likes,dislikes and opinions) to the dept. in charge
Prepare Store Grading at Class/SubClass levels to determine the Width and Depth of Ranges for Large, Medium and Small stores with Order quantities ( where applicable). 
Qualifications25 years old & above Mothers. Science/ Nurse Background (Preferred)  About Us

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

About the Team

Established in 1973 in Bahrain, Babyshop has grown into a leading retailer specializing in children's products and accessories. With a steadfast commitment to quality, affordability, and accessibility, we have expanded our footprint to over 230 stores across 13 countries in the Middle East, North Africa, and Asia. Serving over 100 million customers worldwide, Babyshop has become a trusted brand and household name in the region.  

At Babyshop, our mission is to provide parents with a comprehensive range of high-quality products and solutions for their children, from newborns to teenagers. We proudly offer a diverse selection of items from beloved brands such as Juniors, Giggles, Eligo, Lee Cooper, Disney, Hello Kitty, Graco, Joie, Hauck, Nuna, Cybex, Babyzen, Philips Avent, Tommee Tippee, Medela, Dr. Brown’s and many more. Our extensive collection includes baby and kids' clothing, baby essentials, nursery items, strollers, car seats, toys, and more. 

Child safety is at the heart of everything we do at Babyshop. We take meticulous care to ensure all our products meet the highest safety standards, from toys to strollers to car seats and beyond. Our commitment extends to sourcing the highest quality materials, such as the cotton used in our clothing, which is free from harmful chemicals and safe for babies and children to wear. 

We understand that parenting can be both rewarding and challenging, which is why we offer our unique service, "My Baby Expert." Through this service, our experienced staff members—often mothers themselves—provide personalized advice and solutions for your parenting, product, or brand-related concerns. Our experts are here to support you every step of the way, helping you find the best solutions tailored to your family's needs. 

Babyshop remains committed to customer satisfaction and community engagement. We continuously innovate and adapt to meet the evolving needs of parents and children. Our longstanding reputation as a reliable and popular choice for quality children's products is a testament to our unwavering dedication to excellence and responsibility. 

Skills Required

  • At least 25 years old
  • Mother
  • Science or nursing background
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The Company
HQ: Dubai
30,112 Employees
Year Founded: 1973

What We Do

Founded in 1973 in Bahrain, Landmark Group has grown to become one of the largest and most successful omnichannel retail and hospitality conglomerates, with presence across 17 countries in the Middle East, Africa, India and Southeast Asia. Based in the UAE since 1990, the Group owns and operates 21 established homegrown and 4 franchise brands across an extensive network of more than 2,200 outlets, encompassing a gross leasable area of 30 million square feet. Landmark Group's success is driven by its diverse portfolio of established brands, across multiple retail categories, offering a comprehensive range of products across fashion, home, groceries and electronics. These include Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, Viva, Emax, Home Box, Styli, Shoexpress, Spar and Easybuy. Beyond retail, Landmark Group has diversified into the leisure, fitness and hospitality sectors with brands like Fitness First, Citymax, Fun City, Fun Ville, Zafran and Carluccio’s. The Group boasts unparalleled logistics capabilities, owning the MENA region's largest privately-owned distribution hub - Omega Logistics and Logistiq, which offers state-of-the-art third-party logistics services. Landmark Group places a strong emphasis on delivering exceptional value and achieving customer satisfaction throughout its comprehensive product range. Across its loyalty programmes, the Group enjoys a loyal customer base with more than 35 million active users. The company has a dedicated workforce of more than 53,000 employees and continues to be certified as a Great Place to Work (GPTW) since 2017.

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