Arbella Insurance Group is one of the leading insurers in the Northeast. In order to achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station.
At Arbella, we know that the happiest and most productive employees are those who work in a great environment with people who share a common goal/vision, while maintaining a healthy life outside of work. We believe in investing in our employees and encourage our people to grow and expand their knowledge and skills so that we, too, may continue to grow as a company.
It’s no wonder that we've been recognized by the Boston Business Journal as a Best Place to Work Company in MA since 2009.
Seeking a hardworking undergraduate student for our Operations Team. This position starts in Fall Semester 2026 and is located onsite at our headquarters (Quincy MA). The schedule is 15 + hours a week and is flexible to your class schedule. Additional hours are available. A dedicated mentor will be offered to guide you as you progress through the internship. Full time positions might be available at the end of the internship depending on business need and performance.
Below are the general responsibilities and qualifications for the Operations Associate Internship. The tasks will vary in each department but the interns will be working on a variety of mailing, distribution of work, data entry, answering general customer inquiries and job shadowing to learn about all areas of Operations.
Description:
Process various policy, claim and billing transactions timely and accurately
Demonstrate excellent customer service to both internal and external customers
Manage assigned work efficiently to ensure timely completion
Requirements:
Open to all college majors
Strong attention to detail along with time management skills needed.
Quick learner with sound technical aptitude.
Works well independently as well as within a team.
Basic computer skills.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $20.00 - $21.00/hr based on a variety of factors including, but not limited to, relevant skills and experience.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
Skills Required
- Undergraduate student
- Available to work 15+ hours per week (flexible with class schedule)
- Located onsite at Arbella headquarters in Quincy, MA
- Open to all college majors
- Strong attention to detail
- Time management skills
- Quick learner with sound technical aptitude
- Works well independently and within a team
- Basic computer skills
Arbella Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arbella Insurance Group and has not been reviewed or approved by Arbella Insurance Group.
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Healthcare Strength — Feedback suggests comprehensive medical, dental, vision, mental‑health resources, and onsite health services are a standout element of the package. Wellness options like fitness resources and reimbursements further elevate perceived value.
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Retirement Support — Feedback suggests a 401(k) with company match and immediate vesting, along with profit‑sharing/employer contributions, strengthens long‑term financial support. These features are positioned as core components of total rewards.
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Leave & Time Off Breadth — Generous PTO, paid holidays, and additional leave programs (parental/adoption) are frequently highlighted as positives. Flexible/hybrid scheduling complements time‑off breadth and supports work‑life balance.
Arbella Insurance Group Insights
What We Do
Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island. Our vision is to be the best property and casualty company in the Northeast. Period. We are proud to be consistently recognized as one of the Best Places to Work by the Boston Business Journal. We think you’ll find Arbella to be a different kind of insurance company – one that does good for our employees, our customers, our independent agents, and our communities. Our people are caring, collaborative, passionate, and involved, and we work hard to support their total well-being. Arbella is a good place to be. Come explore what it can be for you. Arbella. Here. For Good.
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