Jobs at Arbella Insurance Group

Processes personal lines insurance transactions, including new business, renewals, and endorsements. Supports underwriting teams and agents by resolving missing or incorrect application information, answering questions, coordinating with internal departments, and escalating issues when needed. Provides high-quality customer service, manages workloads efficiently, adapts to shifting priorities, and works independently under general supervision.

Processes commercial insurance policy transactions, including new business, renewals, and endorsements. Provides customer service to agents, underwriting, and internal departments; obtains missing application information; answers agent questions; escalates issues; manages workload priorities; and completes assigned tasks accurately and independently under general supervision.

Coordinates end-to-end billing and commissions processes for customers and independent agents. Responsibilities include researching policy and billing activity, processing postings and reconciliations, reviewing exceptions, preparing reports, resolving issues, maintaining billing accuracy, and communicating with internal and external stakeholders. The role requires analytical thinking, attention to detail, adaptability, organization, multitasking, and the ability to learn multiple billing systems while collaborating across teams.

The role involves representing clients in insurance defense litigation, conducting legal research, negotiating settlements, and providing legal support to senior counsel and other departments.

The Commercial Lines Account Manager manages client accounts, processes applications, conducts risk analysis, and develops new business while ensuring excellent service and compliance.

Lead the Commercial Lines Department, supporting team members and managing complex issues while ensuring effective workload distribution and continuous improvement.

The AVP Sales & Marketing drives growth through agencies, manages staff, and develops strategic plans to achieve revenue goals while fostering strong relationships.

Under direct supervision, process loss and expense payments, perform claim data entry, request police reports and investigative materials, prepare correspondence, and provide administrative support to Claim Professionals. Flexible 15+ hour/week, onsite internship with mentor and potential extension or full-time opportunities.

Drive commercial lines new business by responding to qualified leads, understanding client risks, gathering underwriting information, preparing submissions, analyzing quotes, presenting coverage solutions, and guiding prospects through binding. Build relationships with carriers, underwriters, and clients while supporting a small existing book through service requests, renewals, remarketing, and coverage reviews. Meet sales goals, identify cross-selling opportunities, and maintain accurate documentation.

The Financial Analyst Associate supports premium and revenue reporting, variance analysis, competitor and market-share analysis, expense allocation, and financial planning. The role assists with forecasts, reforecasts, and three-year planning using Workday and Adaptive Insights. Responsibilities also include developing financial reports, dashboards, and scorecards, partnering with business and actuarial teams, communicating findings, and supporting finance projects.

Lead claim analytics, operations analytics, and workforce management teams to produce timely, accurate reports and insights. Partner with business and IT to analyze trends, optimize contact center resources, ensure data integrity, support data governance, mentor analysts, and deliver monthly and quarterly reporting to stakeholders.

Provide technical oversight and guidance on complex auto, casualty, and PIP claims, manage PIP litigation assignment and analytics, mentor claim staff, support field offices, drive knowledge transfer, develop procedures and training, and deliver superior litigation, loss cost and ALAE outcomes.

Undergraduate intern supporting Personal Lines Operations by processing policy, claim and billing transactions, handling mailing and distribution, performing data entry, answering customer inquiries, and job shadowing. Emphasis on timely, accurate work, customer service, and learning across operations with mentorship and potential for full-time conversion.

Sell personal-lines insurance to individuals in CT and MA by building relationships and community networks. Generate new business, meet production goals, earn commissions, and obtain Property & Casualty licensing with company training. Work 37.5 hours/week with bonus, profit-share, benefits, and development opportunities.

Sell personal lines insurance by prospecting and advising clients, preparing quotes and proposals, completing applications, collecting payments, performing annual reviews and upsells, documenting activity in the agency management system, meeting sales goals, maintaining insurance licenses, and providing customer service and account management support.

The PMO Manager will lead project governance, establish management standards, mentor teams, monitor performance, and ensure alignment with business strategies.

Process insurance policy transactions (new business, renewals, endorsements) accurately and timely for a single line of business. Provide excellent customer service to agents and internal partners, escalate issues, manage workload independently, collaborate with underwriting/billing/customer service, and adapt to shifting priorities in a fast-paced environment.

The Cybersecurity Manager will lead security operations, improve cybersecurity initiatives, oversee core functions, and build a high-performing team.

Provide administrative and technical support to the Claim Department by processing payments, performing data entry, and facilitating communication with clients and agents.

The Head of Application Development leads software engineering and application development across all business areas. Responsibilities include strategic planning, team development, performance management, ensuring delivery of quality software, and managing relationships with stakeholders and vendors.