The Role
The People & Workplace Operations Coordinator will maintain employee records, manage office operations, improve processes, and enhance employee experience. Responsibilities include onboarding, vendor management, workplace systems, and ensuring safety standards.
Summary Generated by Built In
GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. We're building the future of legal work, and we're doing it fast. You'll join at a pivotal moment—when decisions matter, impact is immediate, and the runway to shape your career is wide open. We’re a high-performing team where you'll have real ownership and influence from day one.
More than 1,500 companies use GC AI to drive their business forward, including 150+ public companies, 25+ unicorns, and brands such as News Corp, Miro, Bass Pro Shops, Snyk, Skims, Liquid Death, Vercel, Zscaler, and TIME.
We've 10x'd revenue in 12 months, raised a $60 million Series B ($555 million valuation), and are growing faster than ever. We are backed by incredible investors, including Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.
If you thrive when the stakes are high and the path isn't paved, you'll love it here. Our six guiding principles are: 1% better every day, customer obsession, ship today, find a way, care deeply, and own it completely. Come shape the future of legal work with us.
LocationThis role is based out of our San Mateo, CA office. Team members within approximately 50 miles of the office operate on a hybrid schedule (Tuesday, Wednesday, Thursday in office). Given the nature of this role, on-site presence beyond the hybrid schedule may be needed to support office operations, vendor coordination, and employee experience moments.
We are looking for someone who can own two things at once: the operational backbone of People Ops and the physical environment where our team does its best work. As GC AI scales, this role ensures that our people processes run with precision and our workplace runs without friction, so the team can stay focused on building.
You'll report to the Director of People Ops and partner cross-functionally with Engineering, IT, Finance, Legal, and external vendors (building management, contractors, security, A/V, furniture, catering, and more). There is no narrow lane: the mandate is to own the day-to-day people and workplace outcomes end-to-end and continuously improve how we operate as we grow.
Success in this role looks like an office that "just works," employees who feel supported from day one, and systems that scale without becoming bureaucratic.
- Maintain accurate and up-to-date employee records within HRIS and personnel files, ensuring data integrity, organization, and compliance with company policies.
- Administer and monitor Form I-9 employment eligibility verifications, ensuring timely completion, accurate documentation, and adherence to federal regulations.
- Support new hire onboarding by preparing required documentation, coordinating system access setup, and scheduling orientation sessions.
- Partner with People Operations, IT, and hiring managers to deliver a welcoming and well-coordinated first-day experience for new employees.
- Assist with off-boarding processes, including documentation collection, system access updates, and coordination of exit procedures.
- Manage sensitive employee information with the highest level of discretion, ensuring strict confidentiality at all times.
- Proactively identify and implement workflow improvements, leveraging AI and other tools to automate backend processes.
- Own day-to-day office operations: facilities issues, supplies, conference rooms, mail, visitors, on-site support, desk assignments, shared space guidelines, and landlord coordination.
- Build and manage the vendor ecosystem (janitorial, security, access control, furniture, catering, repairs, IT/AV partners), including sourcing, negotiating, and performance management.
- Create scalable workplace systems and processes (ticketing/intake, procurement workflows, inventory, onboarding checklists, documentation, office norms) that reduce interruptions and increase reliability.
- Manage workplace budgets and planning: track spend, identify cost-saving opportunities, and make high-ROI investment recommendations that improve the employee experience.
- Partner with People Ops on holistic employee experience, including onboarding moments, in-office rituals, events, and programming that reinforces belonging and connection while protecting focused work time.
- Drive health, safety, and preparedness basics, including emergency planning, incident response readiness, first aid supplies, ergonomics, and safety guidelines appropriate for our work environment.
- Provide administrative support for employee engagement initiatives and related programs.
- Act as the "quiet operator" behind a great office: anticipate issues before they happen and ensure employees can stay focused on mission-critical work.
- 2-4 years of experience in People operations, office management, workplace operations, or a combined role, ideally in a fast-moving startup environment.
- Strong organizational and project coordination skills, with a track record of delivering complex, deadline-driven work.
- Operational rigor and attention to detail: you notice what's broken, fix it quickly, and prevent repeats.
- Vendor and budget fluency, including negotiating, managing contracts, and making practical tradeoffs.
- High EQ and service mindset, paired with strong boundaries and prioritization instincts (helpful, responsive, and able to protect team focus).
- Excellent written and verbal communication skills, especially for coordinating across stakeholders and setting clear expectations.
- Comfort with ambiguity and building structure, including creating processes that scale without becoming bureaucratic.
- Proficiency with HRIS platforms and a willingness to leverage AI tools to improve workflows.
- Bachelor's degree or equivalent.
- Led or supported an office move (planning, vendors, comms, execution, post-move stabilization).
- Experience scaling a workplace from early-stage (<100) through growth (100-300+), including space planning and policy evolution.
- Facilities or safety exposure: emergency planning, basic compliance coordination, or ergonomic program ownership.
- Strong hospitality instincts: creating a workplace experience that feels intentional, welcoming, and high-quality.
We’re building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren’t perfectly clear. If you need structure and consensus to do your best work, this isn’t the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We’re excited to meet you.
Compensation
GC AI's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as commission plans for applicable roles. Our US-based compensation range for this role is $70,000 – $104,000. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors.
These compensation bands are just the starting point. After someone joins and proves they’re and exceptional performer, we adjust quickly to ensure their compensation aligns with their impact.
Equal Opportunity Employment
GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. #LI-GCAI
Fraud Notice to GC AI Applicants
To protect yourself against phishing and recruitment fraud, please note that GC AI only accepts job applications through our official careers page at https://gc.ai/careers and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @gc.ai or @getgc.ai email address.
GC AI will never:
- Refer you to external websites to apply
- Conduct interviews over email, chat platforms, or messaging apps
- Ask you to provide payment or purchase equipment
- Request personal or financial information such as your mailing address, social security number, credit card numbers, or banking information during the application process
Examples of fraudulent email addresses:
- [email protected]
- [email protected]
- Any email address ending in @gmail.com, @yahoo.com, or other free email services
If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address, please do not share any information. Mark the communication as "phishing" or "spam" and do not respond.
Skills Required
- 2-4 years of experience in People operations, office management, workplace operations, or a combined role, ideally in a fast-moving startup environment
- Strong organizational and project coordination skills
- Operational rigor and attention to detail
- Vendor and budget fluency
- High EQ and service mindset
- Excellent written and verbal communication skills
- Comfort with ambiguity and building structure
- Proficiency with HRIS platforms
- Bachelor's degree or equivalent
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The Company
What We Do
GC AI is the leading legal AI platform built specifically for in-house teams to solve the high-precision workflows they face every day. With powerful features like Easy Prompt™, Exact Quote™ citations, and native Microsoft Word integration, GC AI enables legal professionals to be strategic business partners through faster and more accurate drafting, reviewing, researching, and redlining. Purpose-built for sensitive, high-stakes matters, the platform leverages five large language models while maintaining enterprise-grade security as a SOC 2 Type II certified provider that never uses confidential data for training. Founded by three-time General Counsel Cecilia Ziniti and AI engineer Bardia Pourvakil, GC AI is trusted by over 1,600 legal teams globally, including brands like News Corp, Skims, TIME Inc., Liquid Death, and Vercel. Discover the difference of becoming an AI-powered lawyer. Try it free or book a demo at gc.ai.
Why Work With Us
GC AI offers a rare opportunity to join a high-growth category leader at the intersection of generative AI and deep legal expertise. Our culture is defined by a "1% better every day" philosophy, favoring curious, customer-obsessed builders who thrive in a high-ownership environment where they can see the immediate impact of their work.
GC AI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Many roles are eligible for remote work in the U.S. and Canada. For folks who live within 50 miles of our San Mateo, CA, or Provo, UT offices, we value in-person collaboration and work in the office on Tuesday, Wednesday, and Thursday.
Typical time on-site:
3 days a week
