Jobs at GC AI

Build and scale GC AI’s customer advocacy, referral, reference, and customer storytelling programs. Responsibilities include recruiting and supporting advocates, launching a referral program, producing case studies and podcasts, preparing customers for analyst and PR opportunities, managing review-site presence, creating customer-proof assets and libraries, and partnering with Sales, Customer Success, Product Marketing, Content, and Revenue Operations.

Owns GC AI’s field and event marketing strategy, pipeline generation, event roadmap, executive dinners, conferences, international expansion, budgets, vendors, and event ROI measurement. The role partners closely with sales and demand generation, sets meeting and pipeline goals, and builds and leads a field marketing team supporting strategic, enterprise, and EMEA sales.

As a Customer Success Manager, you'll lead customer onboarding and renewals, ensuring adoption of AI in legal workflows and developing relationships with key stakeholders.

Maintain employee records, HRIS data, PTO administration, I-9 compliance, onboarding, offboarding, and personnel-file audits. Respond to employee questions, prepare workforce reports, support engagement initiatives, and improve People workflows using AI and other tools. The role requires confidentiality, strong organization, attention to detail, sound judgment, and adaptability in a rapidly growing company.

Coordinate high-volume, complex interviews across teams, manage scheduling logistics and urgent reschedules, and improve candidate experience. Configure Ashby automations, use AI to streamline recruiting workflows, track scheduling metrics, administer interviewer training, and support recruiting events. Partner with recruiters, hiring managers, and leadership in a fast-paced startup environment while building scalable recruiting operations.

Own the full sales cycle for commercial accounts, from inbound qualification and outbound prospecting through discovery, demos, trials, procurement, and closing. Build territory strategy, generate new logos, expand existing accounts, collaborate cross-functionally, and maintain accurate CRM records and forecasts. The role sells legal AI software to North American companies in the approximately $50M–$200M segment.

Own GC AI’s marketing-sourced and influenced pipeline, including demand planning, forecasting, funnel KPIs, attribution, and spend efficiency. Build integrated full-funnel and account-based campaigns across self-serve, mid-market, enterprise, and expansion motions. Lead and grow the demand generation team, partner with Sales, SDRs, RevOps, Marketing Operations, Product Marketing, Brand, and Customer Success, and scale systems, processes, and operating rhythms.

Lead GC AI’s content strategy across thought leadership, demand generation, customer marketing, SEO/AEO, and storytelling. Manage editorial calendars, contributors, distribution, brand voice, workflows, and performance measurement. Partner with demand generation, product marketing, sales, events, product, corporate communications, and executives to create content that builds authority, engages customers, and contributes to pipeline. The role requires legal expertise and strong writing, editing, strategic, and cross-functional skills.

Shape legal AI products by designing evaluations, validating AI outputs, translating legal workflows into product requirements, and turning customer feedback into product improvements. Partner with Engineering, Product, Design, and GTM teams from discovery through launch. Provide legal expertise, define quality standards, create evaluation metrics, and guide roadmap decisions for AI experiences used by in-house legal teams.

Lead GC AI’s global Customer Success and Support organization through rapid growth. Own post-sale strategy, team structure, staffing, compensation, support operations, customer tiering, onboarding, renewals, expansion, retention, escalations, advisory programs, and customer feedback loops. Build dashboards and health scores, partner with Sales on revenue retention, and collaborate with Product and Engineering to convert customer insights into roadmap priorities.

Lead GC AI’s People and Talent functions through rapid growth. Build scalable HR infrastructure, policies, compensation and leveling frameworks, benefits, performance management, employee relations, talent acquisition, HRIS operations, and manager enablement. Advise executives on organizational design and workforce planning, coach leaders through complex people matters, build the People team, support distributed international employees, and implement practical AI and LLM applications across People operations.

Leads and scales product marketing for a legal AI platform, owning positioning, narrative, launches, pricing, packaging, enablement, competitive strategy, customer research, market intelligence, and category leadership. Partners cross-functionally with Product, Sales, Customer Success, Finance, and Marketing to drive adoption, revenue, expansion, and win rates. Builds the product marketing team and operating systems while combining strategic leadership with hands-on execution.

Senior Commercial Counsel will manage high-volume customer and vendor contract negotiations, including MSAs, order forms, DPAs, NDAs, and bespoke terms. The role partners closely with sales and customer success, balances legal risk with deal velocity, and independently handles complex commercial matters. It also contributes to scalable legal processes, templates, playbooks, and self-service resources in a fast-growing AI software company.

Build and lead GC AI’s revenue operations function from the ground up. Develop go-to-market processes, hire and manage a high-performing team, select and implement operational technology, align Sales, Marketing, Product, Customer Success, and Partnerships, and optimize pipeline, forecasting, retention, deal velocity, win rates, and revenue performance through data-driven KPIs.

Manage outsourced accounting relationships and oversee monthly close, reconciliations, journal entries, revenue accounting, accounts receivable, collections, accounts payable, audits, reporting, and internal controls. Ensure GAAP compliance and accurate SaaS revenue recognition under ASC 606. Partner with Operations, Sales, and Customer Success to improve billing and data flows, while transitioning accounting functions in-house and building scalable processes for company growth.

Build and maintain the Microsoft Word add-in that connects GC AI's models to Word, focusing on latency, reliability, real-time document manipulation (tracked changes, comments), editor UX, and shipping enterprise features like clause libraries, playbook reviews, and contextual drafting.

Design and implement complex, accessible front-end components and a reusable design system. Architect UI solutions, prototype interactions, mentor engineers, improve design-to-development workflows, and build performant, responsive interfaces and marketing pages for a legal AI platform.

Own and harden core platform infrastructure on GCP, build and maintain CI/CD and IaC, unify logging and observability, enforce network and environment isolation, improve developer productivity and tooling, and help define platform engineering direction and culture.

As an Enterprise Account Executive at GC AI, you'll drive sales by qualifying leads, managing trials, and closing deals in the legal tech space, leveraging exceptional AI products.

As a Strategic Account Executive, you will lead enterprise sales of a legal AI platform, managing complex sales cycles and building relationships with key stakeholders.