Jobs at GC AI

As a Customer Success Manager, you'll lead customer onboarding and renewals, ensuring adoption of AI in legal workflows and developing relationships with key stakeholders.

Own GC AI’s marketing-sourced and influenced pipeline, including demand planning, forecasting, funnel KPIs, attribution, and spend efficiency. Build integrated full-funnel and account-based campaigns across self-serve, mid-market, enterprise, and expansion motions. Lead and grow the demand generation team, partner with Sales, SDRs, RevOps, Marketing Operations, Product Marketing, Brand, and Customer Success, and scale systems, processes, and operating rhythms.

Lead GC AI’s content strategy across thought leadership, demand generation, customer marketing, SEO/AEO, and storytelling. Manage editorial calendars, contributors, distribution, brand voice, workflows, and performance measurement. Partner with demand generation, product marketing, sales, events, product, corporate communications, and executives to create content that builds authority, engages customers, and contributes to pipeline. The role requires legal expertise and strong writing, editing, strategic, and cross-functional skills.

Shape legal AI products by designing evaluations, validating AI outputs, translating legal workflows into product requirements, and turning customer feedback into product improvements. Partner with Engineering, Product, Design, and GTM teams from discovery through launch. Provide legal expertise, define quality standards, create evaluation metrics, and guide roadmap decisions for AI experiences used by in-house legal teams.

Lead GC AI’s global Customer Success and Support organization through rapid growth. Own post-sale strategy, team structure, staffing, compensation, support operations, customer tiering, onboarding, renewals, expansion, retention, escalations, advisory programs, and customer feedback loops. Build dashboards and health scores, partner with Sales on revenue retention, and collaborate with Product and Engineering to convert customer insights into roadmap priorities.

Own the marketing operations infrastructure supporting GC AI’s funnel from education and trial signup through paid conversion and expansion. Responsibilities include marketing technology architecture, HubSpot and Salesforce administration, lead scoring and routing, attribution, pipeline reporting, campaign operations, conversion optimization, ABM execution, data quality, compliance, automation, documentation, and project management.

Lead GC AI’s People and Talent functions through rapid growth. Build scalable HR infrastructure, policies, compensation and leveling frameworks, benefits, performance management, employee relations, talent acquisition, HRIS operations, and manager enablement. Advise executives on organizational design and workforce planning, coach leaders through complex people matters, build the People team, support distributed international employees, and implement practical AI and LLM applications across People operations.

Leads and scales product marketing for a legal AI platform, owning positioning, narrative, launches, pricing, packaging, enablement, competitive strategy, customer research, market intelligence, and category leadership. Partners cross-functionally with Product, Sales, Customer Success, Finance, and Marketing to drive adoption, revenue, expansion, and win rates. Builds the product marketing team and operating systems while combining strategic leadership with hands-on execution.

Senior Commercial Counsel will manage high-volume customer and vendor contract negotiations, including MSAs, order forms, DPAs, NDAs, and bespoke terms. The role partners closely with sales and customer success, balances legal risk with deal velocity, and independently handles complex commercial matters. It also contributes to scalable legal processes, templates, playbooks, and self-service resources in a fast-growing AI software company.

Lead GC AI’s technology partnerships strategy, build a partner program and lifecycle, prioritize integrations, and manage strategic and scaled ecosystem motions. Responsibilities include recruiting and enabling partners, negotiating agreements, coordinating integration delivery with Engineering, managing marketplace listings, developing co-selling and co-marketing programs, tracking partner ROI, and advocating for partner needs with Product. The role requires technical fluency, marketplace and developer ecosystem experience, security and compliance knowledge, and proven B2B SaaS partnership program-building results.

Build and lead GC AI’s revenue operations function from the ground up. Develop go-to-market processes, hire and manage a high-performing team, select and implement operational technology, align Sales, Marketing, Product, Customer Success, and Partnerships, and optimize pipeline, forecasting, retention, deal velocity, win rates, and revenue performance through data-driven KPIs.

Manage outsourced accounting relationships and oversee monthly close, reconciliations, journal entries, revenue accounting, accounts receivable, collections, accounts payable, audits, reporting, and internal controls. Ensure GAAP compliance and accurate SaaS revenue recognition under ASC 606. Partner with Operations, Sales, and Customer Success to improve billing and data flows, while transitioning accounting functions in-house and building scalable processes for company growth.

Build and maintain the Microsoft Word add-in that connects GC AI's models to Word, focusing on latency, reliability, real-time document manipulation (tracked changes, comments), editor UX, and shipping enterprise features like clause libraries, playbook reviews, and contextual drafting.

Design and implement complex, accessible front-end components and a reusable design system. Architect UI solutions, prototype interactions, mentor engineers, improve design-to-development workflows, and build performant, responsive interfaces and marketing pages for a legal AI platform.

Own and harden core platform infrastructure on GCP, build and maintain CI/CD and IaC, unify logging and observability, enforce network and environment isolation, improve developer productivity and tooling, and help define platform engineering direction and culture.

As an Enterprise Account Executive at GC AI, you'll drive sales by qualifying leads, managing trials, and closing deals in the legal tech space, leveraging exceptional AI products.

As a Strategic Account Executive, you will lead enterprise sales of a legal AI platform, managing complex sales cycles and building relationships with key stakeholders.

As an AI Engineer, you will architect AI systems for legal work, lead technical initiatives, and mentor a team while impacting the future of legal technology.

As a Solutions Advisor, you will blend legal expertise with AI to optimize workflows, drive customer adoption, and teach legal professionals about AI's applications in their practice.

As a Software Engineer, you will design and implement full-stack features, shape technical direction, and optimize cloud-native systems while mentoring other engineers and driving innovation in legal technology.