The Role
Serve as the primary People contact across the business, managing People KPIs, engagement surveys, performance reviews, employee relations cases, manager training, onboarding strategy, and People administration automation. Coach managers, advise senior stakeholders, handle ambiguity, and support employees with a calm, empathetic, and credible approach during a 12-month maternity cover.
Summary Generated by Built In
We're growing fast, and our People function needs to keep pace. Sophie, our People Partner, is heading off on leave for 12 months and we need someone who can step in and keep things moving from day one. You'll be the first point of contact for all People queries across the business, owning KPIs, engagement, performance reviews and ER casework. You'll report into our VP of People.
We’re looking for someone who's approachable and calm under pressure, with a coaching mindset. You'll empower managers to solve problems themselves rather than doing it for them. Comfortable working without a rigid playbook, switching context quickly between competing priorities, and confident pushing back constructively on senior stakeholders when needed. High EQ, and genuinely comfortable with ambiguity.
Given this is a maternity cover, we'd love to hear from people who can start before October to allow for a 2 week handover.
Given this is a maternity cover, we'd love to hear from people who can start before October to allow for a 2 week handover.
Key Responsibilities 🗝️
What You'll Own 📋
- Act as the go-to contact for all People queries across the business
- Own and report on People KPIs
- Run and analyse engagement surveys
- Own the performance review cycle
- Handle people cases end to end
- Deliver manager/management training
- Shape onboarding strategy
- Identify and implement AI/automation opportunities across People admin, freeing up time for direct partnering
Skills, Knowledge and Expertise 🚀
Essential experience & skills
- HRIS proficiency & people analytics (we use Humaans)
- Performance review cycle management
- Comfortable using AI/automation to reduce People admin
- A confident, credible communicator with senior stakeholders
- Calm under pressure
- A coach at heart
- Compassionate and approachable
Desirable experience & skills
- Manager coaching/training design
- Engagement survey tools (e.g. Culture Amp)
- Onboarding strategy design (not execution)
- Recruitment-tech or B2B SaaS background
- High EQ, with strong active listening skills
- Comfortable with ambiguity in a scale-up
- A proactive relationship builder
- Comfortable representing Zinc in the People space (content, community)
- UK employment law & ER experience
What we offer 🍉
- 24 days holiday + Bank Holidays + your birthday off 🎉
- £1200 annual benefits allowance (ThanksBen, from month 2)
- Early finish Fridays (16:00)
- Yearly company retreat abroad ✈️
- 30 days to Work from anywhere 🌍
- Statutory pension with NEST (3% employer, 5% employee)
- Unlimited access to Spill Therapy
- Company socials, quarterly team socials Free Monday lunches
- Nursery workplace benefit scheme (Yellownest)
- Celebrated Zinc anniversaries 🥳
About
Who we are ⚡Zinc builds automated reference and background checking tools designed to improve candidate experience and set new industry standards. Founded in 2017 by a team with extensive HRTech experience, Zinc is an early-stage startup rapidly growing as it redefines efficiency, transparency, and fairness in background checks.📚Read more about our story here: https://zincwork.com/missionWe're a culture first company, by this we don't just mean an active calendar of both company and team organised events 🍔🍻🎯 (which we do have 🤩),Zinc's culture is defined by a respectful and autonomous approach to all employees, fostering support for new ideas, promoting a flexible work environment, and operating within a flat structure. While socials, lunches, and events enhance the experience, the core of Zinc's culture drives employees to embrace innovation, share successes, and feel motivated about the company's future.🪴We recently redefined our company values:🧩The pieces that make Zinc: Pragmatic, Integrity, Empathy, Collaborate, Empowered, Speed.
Skills Required
- HRIS proficiency and people analytics experience, preferably using Humaans
- Performance review cycle management experience
- Experience using AI or automation to reduce People administration
- Confident and credible communication with senior stakeholders
- Ability to remain calm under pressure
- Coaching mindset
- Compassionate and approachable working style
- Manager coaching or training design experience
- Experience with engagement survey tools such as Culture Amp
- Onboarding strategy design experience
- Recruitment technology or B2B SaaS background
- High emotional intelligence and strong active listening skills
- Comfort working with ambiguity in a scale-up environment
- Proactive relationship-building skills
- UK employment law and employee relations experience
- Availability to start before October for a two-week handover
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The Company
What We Do
Zinc builds automated reference and background checking tools designed to improve candidate experience and set new industry standards, offering automated pre-screening employment software for HR and recruiting teams to verify candidates' backgrounds and hire at scale.
