Jobs at Zinc

Own commercial and revenue operations across marketing, partnerships, sales, outbound, and renewals. Establish consistent funnel definitions, commercial data models, pipeline forecasting, attribution, and risk tracking. Lead RevOps initiatives, partner with senior commercial stakeholders, build dashboards and analysis, and manage a small analyst team as a hands-on player-coach.

Owns revenue operations across marketing, partnerships, sales, outbound, and renewals. The role defines the commercial data model, funnel stages, forecasting methodology, pipeline attribution, renewal and upsell tracking, and cross-functional revenue processes. It also leads ad hoc RevOps initiatives, partners with senior stakeholders, builds dashboards and analysis, and manages a small analyst team as a hands-on player-coach.

Provide technical support for a software product by diagnosing user issues, investigating complex bugs, querying production data, and escalating root causes to Engineering. Manage Zendesk workflows, improve support processes, maintain documentation, and collaborate with Customer Success, engineers, end-users, and clients. The role also involves reading TypeScript, understanding logs, running diagnostics, writing scripts, and supporting database troubleshooting and migrations.

Generate and qualify outbound pipeline across upper mid-market and small enterprise accounts. Conduct strategic cold calling, emailing, and LinkedIn outreach; research accounts, map buying groups, engage senior stakeholders, qualify leads, and progress deals with account executives. Partner with Marketing and Partnerships on campaigns and events, while using HubSpot, Outreach, Sales Navigator, and GTM automation to improve targeting and sequencing.

Identify and engage prospects through cold calls, emails, LinkedIn, and video messaging. Deliver compelling sales messaging, analyze outreach data, manage and qualify leads for Account Executives, collaborate with sales and marketing, and apply coaching to improve performance and achieve targets.

Build and own Zinc’s sales enablement function, including AE onboarding, ramp strategy, playbooks, coaching, certification, sales content, tooling, needs assessments, and performance reporting. Partner with Sales, Product, Marketing, RevOps, and GTM Engineering to improve rep consistency, quota attainment, ramp time, win rates, conversion, and sales velocity across the customer lifecycle.

Build and lead Zinc’s sales enablement function, including AE onboarding, ramp playbooks, sales content, coaching, certification, needs assessments, and multi-format training. Partner with Sales, Marketing, Product, RevOps, and GTM Engineering to improve messaging, sales tooling, conversion rates, ramp time, win rates, and quota attainment. Track enablement impact and report results to sales leadership.

Lead design and delivery of scalable full-stack features, influence system architecture, maintain and optimize cloud systems, guide and mentor engineers, drive product-focused technical decisions, and ensure high quality through testing and CI/CD practices.

Serve as the primary People contact across the business, managing People KPIs, engagement surveys, performance reviews, employee relations cases, manager training, onboarding strategy, and People administration automation. Coach managers, advise senior stakeholders, handle ambiguity, and support employees with a calm, empathetic, and credible approach during a 12-month maternity cover.

The Senior Account Executive will manage the full sales cycle, build and manage pipelines, engage with prospects, lead demos, maintain CRM hygiene, and collaborate with teams to drive growth and success.

As a Senior Full Stack Engineer, you'll design scalable solutions, influence system architecture, mentor engineers, and maintain high-performance systems while collaborating closely with teams.

Provide end-to-end commercial legal support for an assigned customer segment: draft, redline, negotiate and close contracts, handle DDQs, advise Revenue/Customer/Retention on legal and compliance, support Product on GDPR compliance, and assist with ad hoc HR, employment, corporate and company secretarial matters.

Build and deliver full-stack features using Node.js and modern frontend frameworks, collaborate with Product and Design, maintain and optimise cloud-native systems, write tests, and contribute to technical decisions and team learning.

Build end-to-end product features using Node.js and modern frontend frameworks, collaborate with Product and Design, maintain and optimize systems, write tests, and contribute to technical decisions and long-term architecture.