Zeta helps enterprise brands connect customer data, intelligence and activation to create better customer experiences and measurable growth.
Our Solutions Consulting team brings that proposition to life. We are trusted advisors working at the intersection of sales, technology and customer strategy, helping customers understand what is possible and how to achieve it.
We partner closely with Enterprise Sales, Customer Growth, Product, Engineering and Services to translate complex business challenges into differentiated solutions. Through strategic discovery, compelling demonstrations and practical solution design, we help leading brands transform how they engage with their customers.
You will join a collaborative team that values industry expertise, knowledge-sharing and a “win together” mentality.
About the Role
As a Principal Solutions Consultant, you will lead solution and technical strategy for some of Zeta’s most strategic enterprise opportunities across the UK, supporting both new customer acquisition and growth within existing customer relationships.
With a core focus on Zeta Marketing Platform (ZMP), you will help enterprise brands connect their customer engagement ambitions with practical technology solutions. You will shape opportunities across the wider Zeta portfolio, including platform modernisation, migration and expansion.
Reporting to the Director of Solutions Consulting, you will partner closely with Enterprise Sales, Customer Growth and cross-functional teams to understand complex customer challenges, develop differentiated solution strategies and demonstrate measurable business value.
This is a senior individual contributor role combining executive engagement with hands-on technical leadership. You will personally lead discovery, develop tailored demonstrations and guide technical evaluations, while acting as a mentor, enablement leader and senior technical voice within the Solutions Consulting organisation.
What You’ll Do
- Lead strategic discovery and solution design. Own discovery and solution strategy for complex enterprise opportunities, partnering with Enterprise Sales and Customer Growth to understand business objectives, technical requirements and success criteria.
- Advise senior decision-makers. Facilitate executive workshops and technical strategy sessions with marketing, data and technology leaders, connecting customer engagement and transformation priorities to clear business outcomes.
- Shape enterprise solutions. Design solutions centred on ZMP and the wider Zeta portfolio, spanning customer engagement, customer data platforms, identity, analytics, personalisation, AI and cross-channel orchestration.
- Build and deliver compelling demonstrations. Personally develop tailored demonstrations and coordinated multi-product narratives that make complex technology clear, relevant and differentiated.
- Own technical win strategies. Develop and execute technical win plans alongside commercial teams, supporting complex requests for proposal (RFPs), competitive evaluations, proof-of-concepts and technical validation exercises.
- Support customer growth and modernisation. Identify how customers can realise greater value through additional capabilities, broader adoption and platform evolution, helping define practical migration and expansion paths.
- Validate feasibility and delivery requirements. Partner with Product, Engineering, Services and implementation teams to clarify data, integration, architecture and migration dependencies, and ensure a clear handover from pre-sales into delivery.
- Represent capabilities accurately. Ensure proposed solutions reflect functionality available in the relevant market, clearly distinguishing current capabilities from roadmap items and making delivery dependencies explicit.
- Bring customer insight into the business. Translate customer requirements, competitive insight and market feedback into recommendations that inform product priorities and UK go-to-market strategy.
- Elevate the wider team. Mentor Senior Solutions Consultants and Solutions Consultants, and contribute to pre-sales methodologies, standards, playbooks and enablement programmes.
- Represent Zeta externally. Share expertise through customer events, conferences, webinars and other industry engagements.
What You’ll Bring
- 10+ years of experience in Solutions Consulting, Sales Engineering or enterprise pre-sales within SaaS, MarTech, CRM or related technology platforms.
- Demonstrated success supporting and winning complex, multi-stakeholder enterprise opportunities, with strong commercial awareness and an understanding of how technical differentiation supports both acquisition and customer growth.
- Deep understanding of enterprise Customer Engagement Platforms (CEP), customer data platforms (CDP), identity, data, analytics, AI-driven personalisation and cross-channel orchestration.
- Strong executive presence and credibility with CMOs, CTOs, CIOs and other senior business and technology leaders.
- The ability to connect customer business priorities with technology capabilities and articulate a clear, credible transformation vision.
- Excellent discovery, workshop facilitation, presentation and executive storytelling skills, alongside hands-on experience developing tailored demonstrations and supporting technical evaluations.
- Experience developing and executing technical win strategies, navigating enterprise architecture discussions and working through complex integration and data requirements.
- A collaborative approach, with the ability to work effectively across Sales, Customer Growth, Product, Engineering, Services and customer teams.
- The ability to mentor and elevate colleagues without formal people-management responsibility.
- A strategic mindset combined with the willingness and capability to work hands-on within active enterprise opportunities.
Why Join Us
You will play a central role in shaping how Zeta brings its platform and capabilities to market across the UK, working on some of our most important and complex enterprise opportunities.
This is an opportunity to help leading brands rethink how they use customer data, intelligence, AI and activation, combining executive influence with practical technical problem-solving and meaningful commercial impact.
You will also help strengthen the Solutions Consulting organisation through mentoring, enablement and shared expertise, while contributing directly to Zeta’s product and go-to-market evolution.
Location & Flexibility
This role is based in London, with a hybrid working model and regular presence in Zeta’s London office. Travel across the UK will be required to support strategic opportunities, customer workshops, executive meetings and industry events.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
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Skills Required
- 10+ years of experience in Solutions Consulting, Sales Engineering, or enterprise pre-sales within SaaS, MarTech, CRM, or related technology platforms.
- Proven success supporting and winning complex, multi-stakeholder enterprise opportunities.
- Strong commercial awareness and understanding of technical differentiation across customer acquisition and growth.
- Deep understanding of customer engagement platforms, customer data platforms, identity, data, analytics, AI-driven personalization, and cross-channel orchestration.
- Strong executive presence and credibility with CMOs, CTOs, CIOs, and senior business and technology leaders.
- Ability to connect customer priorities with technology capabilities and articulate a transformation vision.
- Excellent discovery, workshop facilitation, presentation, and executive storytelling skills.
- Hands-on experience developing tailored demonstrations and supporting technical evaluations.
- Experience developing and executing technical win strategies and navigating enterprise architecture, integration, and data requirements.
- Ability to collaborate across Sales, Customer Growth, Product, Engineering, Services, and customer teams.
- Ability to mentor and elevate colleagues without formal people-management responsibility.
- Strategic mindset combined with willingness and capability to work hands-on in active enterprise opportunities.
What the Team is Saying
Zeta Global Compensation & Benefits Highlights
How does Zeta Global ensure its pay and bonus plans are competitive?
Zeta Global supports competitive compensation through a mix of base pay, equity, performance incentives, financial benefits and employee feedback-informed rewards. The company’s total rewards approach connects compensation with ownership, financial planning and benefits that support employees’ broader well-being.
- Competitive pay and incentives: Zeta lists competitive pay, equity, performance bonuses and an employee stock purchase plan as part of its compensation and total rewards offerings. Employees also describe compensation as a strength. A software engineer said Zeta offers “good compensation,” “best appraisals and pay raise” and a “supportive work environment,” while a director cited “compensation” as one of the strengths of the company.
- Equity and ownership: Zeta offers company equity and an employee stock purchase plan, giving employees ways to participate in the company’s growth. Its broader financial benefits also include a 401(k) with company match, monthly financial workshops, commuter benefits and insurance coverage, reinforcing compensation as part of a larger financial wellness package.
- Performance-oriented rewards: Employee reviews describe Zeta’s compensation as tied to performance and growth. One employee said, “Zeta pays well,” while another said compensation is “within industry range and revised every year.” A finance analyst cited “great incentives,” and a director described Zeta as a place to “shape your career” with room to move up. (Comparably; Glassdoor reviews; Indeed reviews)
- Benefits that strengthen total rewards: Zeta’s rewards package extends beyond pay through health, dental and vision insurance, mental health benefits, pet insurance, flexible time off, parental leave, adoption assistance, fertility and family-building support, travel assistance for reproductive health procedures, volunteer days and wellness resources. The company also says it uses wellness surveys and employee feedback to shape benefits updates, including expanded parental leave and adoption assistance.
- External signals:
- Compensation sentiment: Employees on external review sites describe Zeta’s compensation as “good,” “great” and competitive, with reviews citing pay raises, incentives, benefits and performance-based earning potential. (Glassdoor reviews; Indeed reviews; Comparably)
- Benefits signals: External profile data lists company equity, performance bonuses, an employee stock purchase plan and a home-office stipend for remote employees.
- Financial wellness: Zeta’s benefits include 401(k) matching, financial workshops, insurance coverage and employee stock purchase participation.
Bottom line: Zeta Global’s compensation approach combines competitive pay, performance incentives, equity, stock purchase access and broad benefits, giving employees both near-term rewards and longer-term financial participation in the company’s growth.
Zeta Global Insights
What We Do
Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
Why Work With Us
At Zeta, people have the freedom to think creatively, take initiative, and grow. We value curiosity, innovation, and teamwork, empowering everyone to use AI and technology in smarter ways to drive impact for clients, consumers, and each other while shaping the future together.
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Zeta Global Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
