People Insights Analyst

Posted 19 Hours Ago
Be an Early Applicant
New York, NY, USA
In-Office
100K-125K Annually
Mid level
Artificial Intelligence • eCommerce • Marketing Tech • Mobile • Software • Conversational AI
The omnichannel marketing platform redefining how brands and people connect
The Role
Analyze workforce, performance, compensation, and engagement data to guide People Team decisions. Administer HR analytics dashboards, maintain data quality and user access, support headcount planning and business metrics, and partner on cross-functional analytics projects. Develop clear data stories, improve methodologies, identify process gaps, coordinate stakeholders, and build AI-enabled automated solutions that increase the People Team’s effectiveness.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

The People Insights Analyst will help turn talent data into action to help the People Team achieve our most important goals and improve the health of our organization. They will develop compelling data stories, partner across People Team functions, and help advance the team's shift toward AI-enabled ways of working. Due to the breadth of the responsibility and impact, it's essential that they are able to motivate, empathize with, and communicate effectively with stakeholders at every level of the organization.

The ideal candidate is self-motivated, collaborative, adept at navigating interpersonal relationships, and quantitatively and qualitatively analytical. They believe no task is too small if it's in service of the broader outcome. They thrive in ambiguity and act as a strong operator with a service mentality.

What You’ll Accomplish

  • Analyze workforce composition, employee performance, compensation, and engagement data to make recommendations to the People Leadership Team; execute quickly on those recommendations
  • Own the day-to-day administration of the HR analytics tool, including dashboard configuration, data hygiene, and user authorizations
  • Execute existing cross-functional processes such as headcount planning, goal setting, and business metric tracking
  • Continuously refine our data methodologies to ensure we are using the right metrics to tell clear, compelling stories
  • Partner with Total Rewards, Recruiting, Talent Development, and other People Team functions on ad hoc data analysis projects
  • Help lead the evolution of how the People team serves the organization with AI as a core enabler, building automated solutions that improve velocity and impact
  • Identify gaps in current analyses-supported processes, propose and develop scalable solutions
  • Coordinate with multiple stakeholders to ensure timely execution of projects

Your Expertise

  • At least 4 years experience in management consulting (preferred) or people analytics in a high-growth environment
  • Previous experience managing simultaneous complex projects with many stakeholders
  • Strong quantitative and qualitative skills
  • Proven ability to operate effectively in a fast-paced and ambiguous environment with high emotional intelligence
  • Openness and responsiveness to feedback and suggestions

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $100,000 - $125,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

#LI-NR1 

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Skills Required

  • At least 4 years of experience in management consulting or people analytics in a high-growth environment
  • Experience managing multiple complex projects with many stakeholders
  • Strong quantitative and qualitative analytical skills
  • Ability to work effectively in a fast-paced and ambiguous environment
  • High emotional intelligence and strong interpersonal communication skills
  • Openness and responsiveness to feedback and suggestions

Attentive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.

  • Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
  • Equity Value & Accessibility — Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
  • Parental & Family Support — Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.

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The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2016

What We Do

Attentive® knows personalized customer experiences require both powerful technology and the right people behind it. Our intelligence layer and agentic AI unify customer profiles and act on real-time data, giving marketers what they need to turn messages into moments across SMS, email, RCS, and push.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

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