People Experience Business Partner

The role & impact

At Xero, our purpose is to make running a business beautiful by empowering small businesses with connected technology and strong support networks. As a People Experience Business Partner, you will operate in a strategic partnership model, translating people strategy into meaningful business outcomes with senior leaders across Product & Tech and Sales, as well as leading people initiatives that run across the whole UK.

This role suits a commercial operator who specialises in people. You will link talent decisions to commercial impact, challenge leaders with data, and turn strategy into plans that get delivered. You will lead through ambiguity, resolve the most sensitive employee matters with sound judgement, and run organisational design and change end to end. You will also use AI to work faster and sharper, and help leaders and peers do the same.

The team & how they connect

You will join a collaborative PX team that works hand in hand with global Centres of Excellence teams, both executing global OKRs, and championing your portfolio's priorities. Together, we exchange ideas openly, coach one another, move quickly, and keep our ways of working agile and aligned as the business scales.

The team is currently working on

• Partnering with Product & Tech and Sales leadership to build workforce plans tied to commercial priorities.

• Leading UK-wide programmes, including regional operating model design, workforce planning, and evolving our culture..

• Running salary review, talent reviews, and succession cycles across the portfolio.

• Leading meaningful change management and organisational design initiatives to build resilient, scalable structures.

• Embedding AI and data into how PX works, and building AI fluency in leaders and teams.

Where and how you can work

Xero offers a flexible, hybrid way of working, with focused remote time balanced with purposeful in-person collaboration. We use designated boost days in our offices to connect with the team and stakeholders. This role can be based in our London or Milton Keynes office.

Here are some of the things we are looking for

• You have partnered with senior leadership teams across the full spectrum of people experience, ideally in a mid-to-large SaaS or technology business and are comfortable operating in a matrix environment. You can turn business strategy into people plans with measurable outcomes.

• You connect talent decisions to commercial impact and use people data to make recommendations leaders will act on.

• You apply AI and data-led approaches to your work, talent strategy, and you help others adopt them.

• You can step into an unfamiliar portfolio, build credibility quickly, and resolve complex issues without relying on established relationships or heavy direction.

• You have led organisational design and restructures end to end. You have handled high-risk employee relations matters with fair, legally robust, and pragmatic judgement.

• You demonstrate collaborative problem-solving skills, with a track record of building trust and alignment across diverse teams.

• You’ve developed impactful succession and development plans, and are skilled in remuneration, workforce planning, employment legislation, and driving engagement and high performance cultures.

Apply even if your experience isn’t a perfect match. At Xero, we hire based on your skills, passion, and the unique perspective you can bring to our culture and team.