Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come do the best work of your life at Boulevard.
As our People & Culture Generalist you will report directly to the Director, Total Rewards serving as a trusted partner within the People & Culture organization. You will support Boulevard’s People & Culture operations and administration, including compensation and benefits. As a trusted HR professional, you will have the ability to touch all areas of the employee lifecycle. You will leverage your expertise and experience to deliver high-impact and innovative programs and solutions; that help support our mission-oriented culture at Boulevard.
What You’ll Do Here:
- Employee Engagement & Operations: Promote our culture of human impact and high accountability as a key member of our People & Culture team, overseeing general operational support in areas such as benefits and compensation administration, employee engagement initiative support, onboarding and learning support, administration, data and internal systems support, and general program support. Partner with departmental leaders to plan and execute engagement initiatives, including surveys, team-building activities, and recognition programs.
- HR Policies & Compliance: Maintain and update HR policies to ensure compliance with federal, state, and local employment laws. Educate employees on HR policies and procedures.
- Compensation & Benefits Administration: Assist in managing compensation plans and benefits offerings. Partner with payroll and benefits providers to ensure accurate and timely processing. Oversee all aspects of benefits administration, initially managing the process hands-on until additional support is established
- HR Data, Compliance & Reporting: General Operations: Maintain accurate HR records and leverage data for reporting, insights, and decision-making to support workforce planning. Ensure compliance with privacy policies, regulations, and cyber security measures.
- Deliver exceptional service to our employees by promptly addressing inquiries regarding our policies, benefits, and various employee programs. This includes supporting onboarding/offboarding processes and workflows, responding to employee inquiries etc. Manage conflicting priorities to deliver the highest value initiatives that support key business objectives while respecting organizational and team capacity.
- Administrative Support: Handling administrative tasks related to P&C outputs such as managing employee files, sorting company electronic mail, maintaining our HRIS (BambooHR), employee leaves (STD, LTD, parental leave), salary surveys, pay transparency reports etc. Ensure our systems and processes are maintained while also creating and updating People & Culture internal & external documentation
What You’ll Need To Thrive:
- 3+ years of HR experience in a fast-paced environment, preferably within the SaaS or tech industry
- Knowledge of U.S. federal and state labor laws
- Strong interpersonal and communication skills
- Experience in HRIS systems and reporting
- Demonstrated experience administering employee benefits and compensation analysis
- Excellent verbal and written communication skills, with the ability to package and present complex analyses and recommendations clearly
- Operates with strong judgment, creativity, agility and flexibility
- Data-driven with a strong ability to analyze and turn data into insights and action plans aligned with company direction
- Proven ability to manage multiple priorities and maintain confidentiality
- Values led individual with an interest and ability to support programs and solutions that enhance diversity, inclusion, equity and belonging.
Preferred:
- Bachelor's degree in HR, Business Administration, or a related field
- Experience supporting a 200-500-person organization
- Familiarity with employee engagement and development strategies
How we’ll take care of you:
Your total budgeted cash compensation for this role is between $84,700 - $121,000, depending on your current skills, experience, training, and overall market demands. This range is subject to change, and there is always room for growth and advancement.
In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.
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✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.
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🏝 Take a break whenever you need with our flexible vacation day policy.
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🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.
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💚 Family planning resources and specialized support programs.
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🔮 Equity: get ahead on the ground floor and grow with Boulevard.
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💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.
📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!
Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Boulevard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boulevard and has not been reviewed or approved by Boulevard.
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Fair & Transparent Compensation — Pay is characterized as competitive for a venture-backed SaaS company, with public job postings listing clear salary ranges that signal structured, transparent practices. Market alignment is particularly evident in technical roles described as at or near prevailing levels.
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Healthcare Strength — Core benefits include medical, dental, vision, and life insurance, presented as comprehensive or “premier.” Strong perceptions of overall benefits quality contribute meaningfully to total rewards satisfaction.
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Wellbeing & Lifestyle Benefits — Remote-first support includes a monthly work-from-home stipend, and “Boulevard Bucks” provide industry-aligned learning and self-care opportunities. These lifestyle-oriented perks complement core benefits and enhance daily work experience.
Boulevard Insights
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What We Do
Boulevard provides a Client Experience Platform (CXP) that is purpose-built for appointment-based, self-care businesses. Our customers thrive on developing deep relationships that go beyond any single visit or transaction, and our technology extends their ability to deliver personalized, enjoyable experiences with online appointment scheduling, messaging and payments that are simple, elegant, and reliable. Successfully serving the self-care industry with a differentiated brand is critical to Boulevard's long-term vision. As we reinforce and grow our position as a trusted partner to self-care businesses, we seek to evolve into a marketplace where consumers can easily find and access our customers. We aspire to become a lifestyle brand that connects consumers instantly and easily with an entire marketplace of self-care businesses that help them look and feel their best.
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