What's the Company Culture Like at Boulevard?

Key Insight for Candidates

• Collaborative & Supportive Culture: Colleagues are often described as supportive with strong teamwork, recognition, and autonomy in a remote-first setup. Cross-functional collaboration and shared goals are highlighted as part of how work gets done.
• People-First Culture: Practices emphasize flexibility, remote-first norms, and kindness, including genuine time-off use and respect for personal needs. Support during life events and self-care-oriented perks reinforce a human-centered approach.
• Authentic & Consistent Values: Core values such as "Thrive together," "Do the right thing," and "Cherish the customer" are consistently emphasized alongside a mission to elevate the self-care industry. Advocacy for the industry and customer empathy align daily work with stated principles.

• Change Fatigue & Ineffective Decision-Making: Last-minute changes and evolving strategies signal a fast-changing environment with shifting priorities. Frequent pivots typical of scaling can create ambiguity in plans and expectations.
• High-Pressure & Micromanaging Culture: Sales roles face hard-to-hit quotas and commission timing tied to customer go-live, creating pressure around outcomes beyond individual control. Occasional micromanagement appears in certain functions alongside a strong performance push.
• Workload & Burnout: Heavy workloads and workload spikes show up in some teams, such as onboarding. Process maturity gaps during rapid growth can intensify day-to-day strain.