We are seeking a People and Culture Business Partner to work closely with the Customer Success team in supporting both clients and team members across a broad range of HR functions. This role will serve as a trusted point of contact for assigned team members, providing guidance on people practices, onboarding, performance management, learning and development, and employee engagement initiatives.
The successful candidate will play a key role in fostering a positive employee experience while partnering with clients and internal stakeholders to support high-performing and engaged teams.
About the ClientYou will be working with a fast-growing global business that partners with high-performing remote teams across multiple industries. The organisation is committed to building strong people-focused cultures and delivering exceptional employee experiences through collaboration, innovation, and continuous development.
Ideal Profile- Previous experience in a People & Culture Business Partner or similar HR role
- Strong consulting, stakeholder management, and negotiation skills
- Sound knowledge of HR policies, procedures, and employment legislation
- Excellent relationship-building and influencing capabilities
- Strong communication skills with a customer-focused mindset
- High attention to detail with excellent organisational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience supporting employee engagement, retention, and development initiatives
- Confident working with HRIS platforms and maintaining accurate employee records
- Act as the first point of contact for assigned team members regarding People & Culture queries
- Conduct regular one-on-one meetings with team members to review workloads and identify concerns
- Communicate feedback and identified issues to the Customer Success team
- Participate in client meetings and provide feedback relating to team member engagement and performance
- Maintain and update employee records within BambooHR and other HR systems
- Champion company culture and promote a positive and inclusive working environment
- Support the wider People & Culture team with employee engagement initiatives and events
- Manage end-to-end onboarding support for both clients and team members
- Ensure a seamless onboarding experience from contract signing through to commencement
- Coordinate onboarding activities with Customer Success, IT teams, and relevant stakeholders
- Support team members with learning and development programs, policies, and initiatives
- Ensure all team members have development plans in place and reviewed regularly
- Maintain the Learning Management System (LMS) and track completed training
- Assist team members with identifying and achieving learning objectives
- Collaborate with the People & Culture team to implement employee engagement and development initiatives
- Manage day-to-day employee benefits administration
- Ensure remuneration and benefits information is accurately maintained within HR systems
- Ensure performance reviews are completed in line with company policies
- Support performance improvement processes and follow-up actions
- Partner with clients on retention strategies to support both employees and business outcomes
- Support HR projects and organisational initiatives including diversity & inclusion, leadership development, and change management
- Conduct assessments of organisational culture and employee sentiment
- Identify opportunities for improvement and contribute to action plans that enhance employee experience and engagement
💰 Get paid in Australian Dollars
🏥 Medical insurance from day one for you + spouse (or parents if unmarried)
🩺 Generous OPD coverage from doctor visits to all your medical needs
🏡 Home office setup allowance to build your ideal workspace
🌐 Internet allowance to keep you connected
💪 Gym & wellness allowance to stay fit and balanced
🎉 Work hard, play hard – regular team events & engagement activities
🧠 Diji Assist – Mental health & counseling support when you need it
📚 We invest in you – reimbursement for industry certifications
🗣️ Open-door culture – your ideas and feedback always matter
🌍 Flexible work – home or office, wherever you do your best work
🏆 Rewards & recognition that actually recognize you
🥳 Great christmas & financial year-end parties to unwind with your loved ones
Skills Required
- Previous experience in a People & Culture Business Partner or similar HR role
- Strong consulting, stakeholder management, and negotiation skills
- Sound knowledge of HR policies, procedures, and employment legislation
- Excellent relationship-building and influencing capabilities
- Strong communication skills with a customer-focused mindset
- High attention to detail with excellent organisational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience supporting employee engagement, retention, and development initiatives
- Experience working with HRIS platforms and maintaining accurate employee records (BambooHR)
What We Do
Dijital Team is an Australian IT services and consulting company that partners with MSPs and other IT businesses to reduce costs, scale capabilities, and improve operational maturity. It builds dedicated offshore teams in Sri Lanka and provides managed services such as software development, helpdesk support, data analytics, and IT operations. The company acts as an extension of clients’ businesses, supporting growth and profitability.
