Technical Lead - Identity Lifecycle Management
The Big Picture
Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry.
Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion.
Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations.
Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer.
The Opportunity
The Technical Lead - Identity Lifecycle Management is a senior technical contributor within the IAM Lifecycle team. This role focuses on advanced development, integration, and customization within the SailPoint IdentityIQ environment hosted on AWS. The Technical Lead will lead development tasks, perform complex troubleshooting, and mentor junior developers while also ensuring QA and support processes are followed. This is an individual contributor role.
Collaborating closely with global IAM lifecycle teams. This is a hybrid remote and office-based role in Sri Lanka, aligning with the local job requirement guidelines (Primary shift: [7:30 PM-3:30 AM SLST, 9:00 AM-5:00 PM CDT] with flexibility). Most work is performed Monday through Friday virtually using collaboration tools and video conferencing. Our team has occasional on-call support.
Holiday Coverage: Candidates are required to work on Sri Lankan (LK) Public Holidays upon request, which will be fully applicable for lieu leave entitlement.
Responsibilities:
- Custom Development & Integrations: Building, customizing, and optimizing SailPoint IIQ workflows and API integrations with platforms such as Workday, Azure AD, and Salesforce
- Technical Leadership: Mentoring junior developers, conducting peer code reviews, and enforcing development best practices
- QA & Testing: Defining and executing QA testing frameworks for lifecycle changes and new integrations
- Support & Troubleshooting: Investigating and resolving escalated issues from the team’s queue
- Documentation: Maintaining technical documentation for integrations, customizations, and processes
- 50:50 balance between Support Engineering tasks and Software Development tasks.
Requirements:
- A Bachelor’s Degree in Computer Science, Information Systems, or related field; or equivalent practical experience
- Java Knowledge: Strong foundational programming skills in Core Java to work comfortably with the system codebase.
- AWS Understanding: Practical knowledge of cloud infrastructure environments, specifically utilizing AWS services (e.g., EC2 management, hosting architectures).
- An advanced degree or IAM-related certifications is Preferred
- 5–7 years of IAM development experience, with at least 3 years in SailPoint IdentityIQ is Preferred
- Strong background in Java, Beanshell, REST/SOAP APIs, and AWS-hosted solutions
- Previous experience troubleshooting complex integration issues
- Core Competency: Strong problem-solving, analytical, and troubleshooting skills are a must.
- Ability to collect system data, analyze process gaps, and implement effective solutions to remove technical blockers across multiple layers.
- Experience leading QA testing processes
- Must possess the ability to mentor and guide junior team members
- Effective communication and collaboration skills to work across technical and business teams
Benefits:
- US dollar-linked compensation
- Performance-based annual bonus
- Performance rewards and recognition
- Agile Benefits - special allowances for Health, Wellness & Academic purposes
- Entertainment allowance
- Team engagement allowance
- Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws
- Overseas travel opportunities and exposure to client environments
- Hybrid work arrangement
Sysco LABS is an Equal Opportunity Employer.
Skills Required
- Bachelor's Degree in Computer Science or related field
- Strong foundational programming skills in Core Java
- Practical knowledge of cloud infrastructure environments, specifically AWS services
- 5-7 years of IAM development experience, with at least 3 years in SailPoint IdentityIQ
- Strong problem-solving, analytical, and troubleshooting skills
Sysco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sysco and has not been reviewed or approved by Sysco.
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Healthcare Strength — Multiple national medical plan options with telehealth, behavioral health resources, and targeted programs indicate broad coverage and support. Preventive care access and ancillary offerings (dental, vision, Rx advocacy) further reinforce the package.
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Retirement Support — A 401(k) with automatic company contributions plus a match, alongside an employee stock purchase plan, underscores solid retirement support. At union locations, enhanced pension terms add to perceived long‑term value.
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Pay Growth & Progression — Recent collective bargaining outcomes with substantial wage increases demonstrate meaningful pay progression where contracts apply. In high‑volume markets, incentive structures can amplify earnings beyond base rates.
Sysco Insights
What We Do
Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025. As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions. For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.
