People Business Partner

Posted 4 Days Ago
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New York, NY, USA
Hybrid
120K-140K Annually
Mid level
Beauty • Enterprise Web • Fintech • Payments • Software
AI that runs local businesses. Trusted by 125,000+ business owners.
The Role
Serve as the HR business partner for Marketing, CX, Data, and G&A teams: manage performance and employee relations cases, coach managers, run workshops, use people data and AI to identify risks and inform org design, and contribute to People team initiatives while scaling HR practices.
Summary Generated by Built In

About Genius AI

Genius AI is building technology to help local businesses run themselves. Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking, marketing, client management, finances, staff and inventory management, and more.

Genius AI technology has saved businesses 106M in admin hours, earned them $2.0B in additional revenue, and facilitated more than 624M client touch points.

About the Role

We are looking for a People Business Partner to own the day-to-day HR partnership for our Customer Experience (CX), Data, and G&A teams. This isn’t a role where you’ll inherit a finished operation or a rigid playbook. You will be building trust in real-time, solving complex problems, and scaling people practices across distinct, fast-moving organizations. You will be the go-to strategic sounding board for managers on everything from performance management and organizational design to leadership coaching. 

You will report to the Manager, People Business Partner. You must be commutable to our NYC headquarters and will operate in an in-person environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You'll Do

  • Drive the day-to-day HRBP relationship for Marketing, CX, Data, and G&A, managing performance cases end-to-end and escalating complex situations
  • Lead coaching conversations and interactive workshops that sharpen how managers develop, support, and lead their teams
  • Build deep fluency in your teams' goals and metrics so your guidance is grounded in real business context rather than a generic HR playbook
  • Use data and trends across your client groups to spot organizational risk early and recommend action before it becomes a bigger problem
  • Cultivate deep relationships across departments, becoming the advisor leaders turn to before a small friction point becomes a big problem
  • Contribute to broader People team initiatives, like org health surveys and talent reviews
  • Use AI to automate repeatable tasks and streamline workflows so your time can be spent on tasks that require human judgment

What We're Looking For

  • 3+ years in HR business partnering or people operations, with a track record of owning performance management and employee relations independently
  • Proven experience leveraging AI tools for people analytics, engagement insights, workforce planning, and streamlining workflows that enable you to invest your time in high impact, high judgement tasks
  • You make decisions and move: you don't wait for perfect information, you set a direction, ship something, and iterate based on what you learn
  • Demonstrated ability to translate data and insights into strategic actions that drive measurable business and people outcomes
  • Experience influencing and partnering with senior leaders and cross-functional stakeholders

Benefits & Perks

  • Competitive health & dental insurance options, effective on your first day of employment
  • Flexible PTO
  • In-office lunch twice per week for NYC and SF employees, plus late night dinner stipends
  • Access to Wellhub, a corporate wellness platform with discounted gym memberships, fitness classes, and mental health resources
  • Annual stipend for professional development and continued learning
  • High performers at 5 years receive a $5,000 bonus to use however you recharge best
  • 401k benefit: employees are eligible to contribute starting day 1 of employment
  • Dependent Care FSA
  • Paid parental leave
  • Fertility and adoption benefits via Carrot and Kindbody

The base salary for this role is between $120,000 - $140,000 + equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in Genius AI's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

At Genius AI, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Genius AI is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions
If a resume or applicant is submitted to Genius AI by a third party without a signed search agreement in place, it will become the property of Genius AI and no fee will be paid, irrespective of whether the candidate is hired. 

Genius AI may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

Skills Required

  • 3+ years in HR business partnering or people operations
  • Track record of owning performance management and employee relations independently
  • Proven experience leveraging AI tools for people analytics, engagement insights, workforce planning, and workflow automation
  • Demonstrated ability to translate data and insights into strategic actions that drive business and people outcomes
  • Experience influencing and partnering with senior leaders and cross-functional stakeholders
  • Must be commutable to NYC and able to work in-office 3-4 days per week (Tuesdays and Thursdays required)

What the Team is Saying

Alyssa
Danielle
Braden Allchin
Raymond Zhuang

Genius AI Compensation & Benefits Highlights

  • Healthcare Strength Coverage is described as comprehensive across medical, dental, vision, mental-health support, and FSAs, with premiums fully or partially covered depending on plan. Access to wellbeing resources like Wellhub further reinforces overall health support.
  • Parental & Family Support Paid parental leave is characterized as generous and fully paid, supplemented by fertility and adoption benefits through partners such as Carrot and Kindbody. Family medical leave is also indicated in the benefits overview.
  • Leave & Time Off Breadth Time away is positioned as unlimited or flexible PTO with paid holidays and sick time. Feedback suggests hybrid/remote options make time-off use more practical across roles where offered.

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The Company
HQ: New York, NY
250 Employees
Year Founded: 2017

What We Do

Genius AI is building technology to help local businesses run themselves. Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking, marketing, client management, finances, staff and inventory management, and more. Genius AI technology has saved businesses 106M in admin hours, earned them $2.0B in additional revenue, and facilitated more than 624M client touchpoints.

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Genius AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

GlossGenius is committed to a collaborative environment where employees have flexibility in work arrangements, while also maintaining a headquarters in New York City. Our NYC-based employees work onsite 2 days a week in our beautiful USQ office.

Typical time on-site: 3.5 days a week
HQNew York, NY
Located in the heart of SoHo, the GlossGenius office is in an area with plenty of coffee shops, bars, restaurants, and stellar subway access.

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