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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Junior Payroll Specialist Why We Have This RoleWhen you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
As a Payroll Specialist for the Asia-Pacific and Japan region, you will play a crucial role in ensuring accurate and efficient payroll processing, directly impacting the financial well-being of Qualtrics’ employees and contributing to our success. You will work closely with the Compensation, Payroll, Talent Acquisition and Benefits team to maintain seamless data flow and compliance with company policies and local legislation. This role provides an opportunity to take charge of payroll operations across several entities within the region (Australia, Japan, Singapore, India, South Korea, and Hong Kong) at a company focused on making business more human!
- Attention to Detail: Accuracy and precision in processing payroll and managing employee data changes.
- Strong Analytical Skills: Conducting audits and reconciling payroll items effectively.
- Effective Communication: Promptly responding to employee inquiries and coordinating information cross-functionally.
- Time Management: Thriving in a fast-paced environment with multiple country payrolls.
- Collaborative Mindset: Working with external payroll vendors and cross-functional teams to achieve goals.
How You’ll Grow
As a Payroll Specialist, you'll have various opportunities for growth and learning, including:
- Regional Payroll Expertise: Gaining valuable experience in processing payroll for multiple countries.
- Vendor Management Skills: Developing expertise in managing external payroll services and service-level agreements.
- Structured Promotions: Clear expectations of success and opportunities to promote
- Internal Mobility: Ability to explore other internal roles upon set time in seat to further your career.
- High visibility and opportunities for involvement in regional projects
- Opportunity to work with regional and global Finance/Legal/People teams
- Career focused company events such as Career Development Week and leadership workshops such as ImpaQt
Things You’ll Do
- Ensure Accurate Payroll Processing: Process monthly payrolls accurately and timely, reflecting data changes.
- Vendor Management: Oversee external payroll vendors and ensure seamless service delivery.
- Data Coordination: Collaborate with cross-functional teams to promptly collect and verify payroll-related data.
- Compliance and Auditing: Conduct audits to ensure adherence to policies and regulations.
- Statutory Filings and Reporting: Manage annual returns and statutory filings related to payroll and benefits.
- Financial Reconciliation: Reconcile payroll items and generate monthly, quarterly, and annual reports.
What We’re Looking For On Your Resume
- Bachelor’s degree with a business-related major. Even better if you have studied finance, accounting, banking, mathematics and/or actuarial studies.
- A plus if you have 1-2 years payroll experience - but not required.
- Strong Excel skills and proficiency in analysing data.
- Ability to handle high-volume workloads and prioritise tasks effectively.
- Exceptional attention to detail and commitment to delivering high-quality work.
- Excellent communication skills in English.
What You Should Know About This Team
Our Finance team at Qualtrics is a close-knit group of diverse, high-performing professionals, committed to driving financial excellence and supporting the company's growth. We value collaboration, creativity, and innovation. We believe in empowering our team members to take ownership of their roles while contributing to our collective success. Most importantly, we care about your experience as a valued member of the team.
Our Team’s Favourite Perks and Benefits
- Hybrid work - we’re returning back to office, however, we want to ensure our people are still feeling supported in doing their best work, wherever they are, when they want.
- Comprehensive compensation package with base, bonuses, long-term incentives and generous benefits.
- Frequent company and team events.
- Top-of-the-range private health insurance.
- Quarterly Wellness Benefit: spend it on activewear, the gym or sports fees - we want you to be your healthiest!
- Annual 'Experience Bonus': As an Experience Management company, Qualtrics supports it's employees to have great experiences of their own with an annual bonus
- Catered lunches (in office) five days a week with a different cuisine to pick from every day!
- We've got you covered! Qualtrics takes care of your monthly mobile phone expenses and provides reimbursement for public transport to and from the office.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
