Partnership Manager

Posted Yesterday
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Tokyo, JPN
Hybrid
Entry level
Big Data • eCommerce • Fintech • Machine Learning • Payments • Software
Unleash your ecommerce growth
The Role
Own and operate global partner programs that drive partner recruitment, adoption, enablement, and merchant success. Collaborate with sales, marketing, technical, operations, and business development teams to address partner challenges, develop program initiatives, manage communications, establish roadmaps, and measure performance through KPIs and reporting. The role requires strong program development, analytical, communication, organizational, and cross-functional collaboration skills, plus fluency in Japanese and English.
Summary Generated by Built In
About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 


About the Role

Riskified Partnership Manager is an integral part of the Global Partner team and is a key position to help grow our partner business and support the investment in this important business channel.

In the Partnership Manager role, you will own the development and operation of specific programs that help partners accelerate their Riskified relationship and produce mutual success with merchants. 

You will work cross-functionally to build and scope requirements for programs that will solve partner and merchant challenges. The ideal candidate has experience with program development, working cross-functionally, reporting, training and communicating to a variety of audiences and is highly organized. The Partner Program Manager must have the ability and initiative to understand complex business needs and solve them with programs.

What You'll Be Doing
  • Work closely with business, sales, marketing, technical and operations stakeholders to understand and address partner challenges.
  • Take feedback from the partner ecosystem to implement, operate, and deliver against program goals.
  • Leverage your channel knowledge to solve highly complex business challenges through programmatic solutions including working with technical stakeholders on program design.
  • Develop proposals for new initiatives including return on investment profile and financial analysis.
  • Operationalize a global partner program with a focus on program recruitment and adoption, reporting, feature roadmap, and problem resolution.
  • Work with subject matter experts, partners, and other stakeholders to develop internal content that meets audience and program requirements in creative and engaging ways.
  • Work with cross functional groups including Operations, Enablement, Marketing Business Development and Sales teams to build enablement programs that allow strategic partners to develop capabilities and achieve proficiency according to program requirements.
  • Develop and mature mechanisms to deeply understand customer and partner needs, gaps, and opportunities
  • Build and execute a communications strategy to stakeholders including ownership of business cadence
  • Measure and report effectiveness of program
  • Own goals/performance reporting
Qualifications
  • Ability to build consensus, and work well cross-functionally with other departments and different levels of management.
  • Proven success in building, analyzing, and monitoring KPIs, and success measures.
  • Comfortable partnering with managers and senior leaders to drive program and project execution.
  • Superb writing and communication skills
  • Great interpersonal skills and a team player
  • Problem-solver, resourceful and independent
  • Solid process and analytical skills
  • Strong comprehension skills for understanding needs and concerns while developing and applying solutions.
  • Ability to learn and adapt to new technologies and principles.
  • Proven agility to work in a fast-paced and ever-changing environment.
  • Sensitivity across cultures and languages is critical.
  • Fluency in Japanese and English - required.
In The News

Reuters: General Atlantic-Backed Riskified is Valued at 4.3 BLN in NYSE Debut

FoxBusiness: Fraud Protection Platform 'Riskified' Begins Trading on NYSE

Announcing Riskified's $165M Funding Round

Fortune Magazine: 25 Best Workplaces in New York

Calcalist: Riskified is the Most Promising Startup

Inc Magazine: Best Workplaces 

Built In NYC: 100 Best Workplaces

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Skills Required

  • Ability to build consensus and work cross-functionally across departments and management levels
  • Proven success building, analyzing, and monitoring KPIs and success measures
  • Experience partnering with managers and senior leaders to drive program and project execution
  • Excellent writing and communication skills
  • Strong interpersonal skills and ability to work as a team player
  • Problem-solving, resourcefulness, and independence
  • Solid process and analytical skills
  • Strong comprehension skills for understanding needs and applying solutions
  • Ability to learn and adapt to new technologies and principles
  • Ability to work effectively in a fast-paced and changing environment
  • Sensitivity across cultures and languages
  • Fluency in Japanese and English
  • Experience with program development, cross-functional work, reporting, training, and communicating with varied audiences

What the Team is Saying

Marina Moraes
Anna
Guthrie
Revathi
Lily
Alderik

Riskified Compensation & Benefits Highlights

  • Affordable Benefits — Medical coverage starts on day one with the company covering the majority of premiums for employees and dependents, and basic dental and vision are listed as 100% employer‑paid for U.S./NYC roles. Mental‑health resources and HSA matching are also highlighted.
  • Retirement Support — U.S. roles include a 401(k) with company matching and immediate vesting. Region‑specific retirement programs (such as pension and Keren Hishtalmut in Israel) are also noted.
  • Leave & Time Off Breadth — PTO is described as roughly 20–30 days depending on arrangement, with additional company‑wide recharge periods. Some listings also mention sick/mental‑health days and volunteer time.

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The Company
HQ: New York, NY
680 Employees
Year Founded: 2013

What We Do

Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more. We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

Why Work With Us

Riskified empowers businesses to realize the full potential of eCommerce by making it safe, accessible, and frictionless. Our members are proud to work on products that provide innovative solutions to real-world problems. It’s an exciting and collaborative environment, and the company invests just as much in its employees as it does in its clients.

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Riskified Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid policy allows employees to work both at home and in our office to provide flexibility and enhance collaboration amongst teams. Our NYC team works in a hybrid work model of 3 days in office and 2 days remote.

Typical time on-site: 3 days a week
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HQNew York, NY
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Tokyo, JP
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