Sendbird powers meaningful conversations for global enterprises through communication APIs and AI agent platforms. Our mission is to power every meaningful conversation in the world — human to human, and human to AI. We work with leading companies to deploy AI agents in real production environments, where reliability, quality, and trust matter as much as innovation.
Role OverviewWe are looking for a Partner & GTM Intern to support Sendbird's partnership and go-to-market operations in Seoul. This role sits at the intersection of partnership operations and GTM research, working closely with our Partnerships and GTM teams to help scale Sendbird's AI business.
You will play a key role in Partnership funding operations and Co-sell processes — helping manage funding applications, reimbursements, and partner portal/pipeline management. You will also support GTM research initiatives, including market analysis, target account research, and sales/marketing operation improvement, to accelerate Sendbird's go-to-market execution.
This is not a passive observer role — your work will directly influence Sendbird's partnership initiatives and go-to-market strategy.
What you will do
- Support partner funding operations, including cost estimation, funding applications, expense documentation, and reimbursement processing.
- Manage partner co-sell operations, including pipeline management, deal registration, and regular CRM updates.
- Lead and support partnership ops projects, such as partner data hygiene & reporting, sales process routinization, and partner portal migration initiatives.
- Conduct target account research across key regions to support GTM strategy and prioritization.
- Support lead prioritization & assignment, and research new vertical or sales motion opportunities.
- 6month internship
What you bring
- Strong attention to detail and an analytical mindset.
- Interest in AI, B2B partnerships, or go-to-market strategy.
- Ability to manage multiple stakeholders and deadlines across internal teams and external partners
- Comfortable with spreadsheets, CRM tools (e.g., Salesforce), and structured documentation.
- Self-motivated, responsible, and comfortable working in a fast-paced environment.
- Clear communication skills both in Korean and English.
Nice to have
- Interests in conversational AI, chatbots, or LLM-related topics.
- Proficiency in AI tools (e.g., Claude) for research, data analysis, and automation
- Experiences with B2B CRM tools (e.g., Salesforce, Salesloft)
What you'll gain
- Hands-on experience with the partner ecosystem (Funding, Co-sell, ACE/WorkSpan) at an enterprise AI company.
- A practical understanding of how partnership operations and GTM research drive enterprise sales pipeline.
- Exposure to cross-functional collaboration across Partnerships, GTM, and Sales Ops.
- Mentorship from experienced partnership and GTM leaders.
Flexible Work Policy
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
Why Sendbird
We spent a decade building the conversation infrastructure that the world runs on. Now we're putting intelligence on top of it. You won't be joining a company still figuring out its AI strategy. You'll be joining one that has already made the bet, shipped the product, and is moving fast to lead the category. If you want to build something that matters, with a team that knows how, this is it.
Skills Required
- Strong attention to detail and an analytical mindset.
- Interest in AI, B2B partnerships, or go-to-market strategy.
- Ability to manage multiple stakeholders and deadlines across internal teams and external partners.
- Comfortable with spreadsheets, CRM tools (e.g., Salesforce), and structured documentation.
- Self-motivated, responsible, and comfortable working in a fast-paced environment.
- Clear communication skills in Korean and English.
- Interests in conversational AI, chatbots, or LLM-related topics.
- Proficiency in AI tools (e.g., Claude) for research, data analysis, and automation.
- Experience with B2B CRM tools (e.g., Salesforce, Salesloft).
What We Do
For over a decade, we built the infrastructure behind conversations, chat, voice, video, messaging APIs. We became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building, the plumbing, would become commoditized. The value would move up the stack, into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost. The feeling of being truly understood and cared for. Not satisfied. Delighted.
Why Work With Us
Sendbird made a deliberate call to reinvent itself around AI before the market forced its hand. We're not watching from the sidelines. We're building what AI-driven customer experience actually looks like. Fast-moving, mission-driven, and full of people who genuinely show up for each other.
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Employees engage in a combination of remote and on-site work.
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