Sendbird
What's the Work-Life Balance Like at Sendbird?
Frequently Asked Questions
Sendbird is a work hard culture, and a take-care-of-yourself culture. The two aren't at odds. We move fast and hold a high bar, but we know the best work comes from people who feel their best. We genuinely encourage our team to take time off, use their benefits, and come back recharged.
The Be Your Best Self stipend exists for a reason. Whether that's a gym membership, therapy, or just a good book, we want people investing in themselves outside of work. The same goes for PTO, rest days, and yes, your birthday off. These aren't just perks on paper.
Collaboration is at the heart of how we work, and that extends to how we support each other. People here are willing to roll up their sleeves and help. Not because it's required, but because that's the kind of team we've built. You won't feel like you're navigating things alone.
Sendbird supports employee wellbeing through a benefits package that treats mental health as a core offering rather than an afterthought. All medical plans including mental health and substance abuse coverage. Kaiser members receive Calm, Headspace, and ClassPass at no cost. Cigna members receive Headspace, Talkspace, Happify, iPrevail, and 24/7 behavioral care through MDLIVE, covering everything from therapy access to stress and resilience tools.
These resources are backed by an Employee Assistance Program providing up to three confidential counseling sessions per incident for employees, dependents, and household members, covering mental health, grief, financial guidance, and legal support. Company-paid life insurance at 2x annual salary, short-term disability replacing 60% of pay, and long-term disability coverage round out a package designed to support employees through both everyday stress and harder moments.
What People Are Saying About Sendbird
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Remote or Hybrid Flexibility: The environment is described as remote-friendly with a hybrid model (often three in-office days) and flexible hours that support day-to-day balance.
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Time Off Access: Policies highlight generous PTO, paid holidays, wellness/rest days, a birthday off, and paid parental leave, making it easier to disconnect and recover.
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Wellbeing Programs: Offerings such as a “Be Your Best Self” stipend and access to mental-health resources (EAP and wellness apps) are positioned to support wellbeing.
Sendbird's Benefits
Allows employees to take a day off for their birthday
Offers generous PTO
Offers paid volunteer time
Provides bereavement leave
Provides floating holidays
Provides paid holidays
Provides paid sick days
Provides wellness days
Offers an Employee Assistance Program (EAP)
Offers company-sponsored happy hours
Offers company-sponsored outings
Offers fitness stipend
Offers wellness initiatives designed to combat burnout and mental fatigue
Offers wellness programs
We offer an annual allowance that can be used toward gym memberships. We also offer all US employees Flexible Spending Accounts or Health Savings Accounts, depending on your selected benefit program.
Established expectations for communication between time zones
In-office days / expectations are defined
Most of our roles are in-office 3x a week.
Offers a remote work program
Utilizes a flexible work schedule
Utilizes a hybrid work model
