The role / impact
You’ll play a key role in identifying and qualifying revenue opportunities within Xero's accounting and bookkeeping partner channel. The primary focus is on uncovering opportunity and handing over quality activated accounts to the sales team at the right time.
You’ll manage a mix of inbound and outbound activity, engaging both new and existing prospects to uncover potential. This includes responding to inbound Partner interest as well as proactively working outbound opportunities such as prior enquiries, dormant leads and other follow-up opportunities that may be ready to re-engage. You’ll act as an important bridge between Partner engagement and the sales team, using strong discovery, clear qualification and consistent follow up to ensure opportunities are progressed efficiently and handed over with context and momentum.
The team / how they connect
The Partner Development team identifies and qualifies prospects for Xero’s accounting and bookkeeping partner channel. Working in a highly cross-functional environment, the team collaborates closely with the sales team to ensure opportunities are well qualified, well documented, and set up for success.
The team is currently working on / Initially, you will focus on
Managing inbound and outbound activity across new enquiries and dormant leads
Vetting and qualifying prospects for Xero's accounting and bookkeeping partner channel
Ensuring high-quality notes, clear qualification detail, and accurate next steps are kept in Salesforce
Delivering quality activated accounts to partner sales or partner assist teams with strong context and momentum
Where and how you can work
Xero supports a hybrid working model, balancing the flexibility of working from home with regular opportunities to connect in the office. You will work from our modern office spaces, collaborating with your team during designated boost days to share insights and best practices.
Here are some of the things we are looking for
You bring experience in a phone-based role, business development, lead qualification, or a similar commercial position
A confident approach to managing both inbound and outbound calls in a consistent and timely way is natural to you
You possess strong discovery and qualification capabilities to assess partner needs, readiness, and fit
High ownership, a process-driven mindset, and a strong attention to detail guide your daily work
Your excellent written and verbal communication skills help you build trust and rapport quickly with different stakeholders
Comfort working within structured systems, dashboards, and CRM tools like Salesforce is something you feel confident with
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Skills Required
- Experience in a phone-based role, business development, lead qualification, or similar commercial position
- Ability to manage inbound and outbound calls consistently and timely
- Strong discovery and qualification capabilities to assess partner needs and fit
- High ownership, process-driven mindset, and strong attention to detail
- Excellent written and verbal communication skills
- Comfort working with structured systems, dashboards, and CRM tools (e.g., Salesforce)
- Accurate documentation of notes, qualification detail, and next steps in Salesforce
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off in the U.S. is extensive, including 21 days of annual leave, 10 days of wellbeing leave, five Xtra days, three year‑end company holidays, and one paid volunteer day. These layered leave types emphasize work–life balance beyond standard vacation alone.
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Parental & Family Support — Primary caregivers are offered 26 weeks at 100% pay and partners receive six weeks, with employer‑verified applicability for U.S. staff. Family‑forming support via Carrot complements these policies.
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Healthcare Strength — Coverage includes medical through Cigna/Kaiser, dental, vision, FSAs, and mental‑health support via Modern Health. The package reflects broad health support alongside time‑off and family programs.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
Gallery
Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
