Inside Account Executive

Posted 2 Hours Ago
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Melbourne, Victoria, AUS
Hybrid
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Manage a portfolio of bookkeeping partners to drive product adoption and expansion through outbound engagement, discovery calls, CRM-driven pipeline management, and cross-functional collaboration. Use sales tools and coaching to recommend commercial solutions, forecast revenue, and support partners to scale their practices.
Summary Generated by Built In

The role / impact

As an Inside Account Executive, you will focus on expanding our impact across bookkeeping partners by establishing trusted connections, uncovering fresh commercial options, and supporting partners to gain maximum value from our platform. You will manage a defined portfolio of partners, uncover their unique commercial needs, and apply strong sales craft to guide them towards effective solutions.

Your work will directly enable bookkeeping firms to resolve operational hurdles, build practice scalability, and achieve better outcomes for their small business clients. This position provides an excellent path to develop high-volume sales capabilities such as comprehensive discovery, pipeline discipline, and commercial forecasting within a supportive global environment.

The team / how they connect

You will join a collaborative channel sales team that directly oversees a diverse group of bookkeepers to foster product adoption and plan expansion. This team works together in a high-performing environment that prioritises regular practical coaching, shared knowledge, and continuous skill refinement. You will also collaborate closely with cross-functional internal units including Partner Consultants, Field Sales, and Onboarding to provide a highly aligned, seamless journey for every partner.

The team is currently working on / Initially, you will focus on

  • Managing and developing a live portfolio of bookkeeping partners across your allocated geographical patch

  • Executing quality outbound engagement and structured discovery calls to identify growth opportunities

  • Harnessing our modern sales application stack, including Salesforce, Gong, and advanced AI productivity features

  • Partnering internally with cross-functional teams to align commercial recommendations with partner workflows

Where and how you can work

This role is ideally based in Melbourne, with open consideration for other East Coast hub locations like Sydney or Brisbane. We embrace a hybrid working model that blends the flexibility of home based work with dedicated collaborative energy during regular in-office days.

Here are some of the things we are looking for

  • You will bring proven experience in a customer-facing sales, account management, or business development environment

  • A natural capacity to establish trust quickly and sustain deep, credible commercial relationships matters to us

  • You possess well-refined discovery, objection handling, and closing skills to confidently advance revenue outcomes

  • Strong organizational discipline to seamlessly navigate pipeline management, forecasting, and CRM updates across high-volume accounts

  • An ability to translate complex product concepts into easy, actionable commercial recommendations for your partners

  • You display a resilient, adaptable mindset paired with genuine curiosity about how bookkeeping businesses operate

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Skills Required

  • Proven experience in customer-facing sales, account management, or business development
  • Ability to quickly establish and maintain trusted commercial relationships
  • Well-refined discovery, objection handling, and closing skills
  • Strong organizational discipline for pipeline management, forecasting, and CRM updates
  • Experience using Salesforce, Gong, and AI productivity tools
  • Ability to translate complex product concepts into actionable commercial recommendations
  • Resilient, adaptable mindset and curiosity about bookkeeping business operations

Xero Compensation & Benefits Highlights

  • Leave & Time Off Breadth Paid time off in the U.S. is extensive, including 21 days of annual leave, 10 days of wellbeing leave, five Xtra days, three year‑end company holidays, and one paid volunteer day. These layered leave types emphasize work–life balance beyond standard vacation alone.
  • Parental & Family Support Primary caregivers are offered 26 weeks at 100% pay and partners receive six weeks, with employer‑verified applicability for U.S. staff. Family‑forming support via Carrot complements these policies.
  • Healthcare Strength Coverage includes medical through Cigna/Kaiser, dental, vision, FSAs, and mental‑health support via Modern Health. The package reflects broad health support alongside time‑off and family programs.

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The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
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