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Curiosity wanted. Innovation required.
The Role
Processes sales, returns, refunds, cash reconciliations, customer orders, and price matches while delivering customer service. The Head Cashier coaches and trains front-end associates, manages register coverage and supplies, monitors store security and merchandise movement, and supports safety, cleanliness, and operational procedures.
Summary Generated by Built In
Key Responsibilities
Required Qualifications
Preferred Qualifications
This job will be posted for at least 5 days, starting on:
11/06/2026
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
- Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
- Provides proper monetary change to CSA Front End associates for register activities
- Removes security tags, verifies product information, and bags merchandise for customers
- Assists in line vesting to help turn around time for checkout, opening additional registers when necessary to ensure enough coverage
- Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
- Inspects returned merchandise for damages
- Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
- Looks up product information and competitor prices for products to verify price match
- Records all items that are used in the store on the store use lists
- Completes cash counting and daily reconciliation duties as assigned
- Monitors cash in drawer and cash recycler levels to ensure they do not exceed limit requirements
- Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, cash recycler, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Required Qualifications
- High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
- Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 Year Experience using common retail technology, such as smart phones and tablets
- 1 Year Retail experience as a cashier
- Ability to obtain sales related licensure or registration as may be required by law
Preferred Qualifications
- 1 Year Experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
- 1 Year Experience as a head cashier
- Less than 1 Year Experience working in any department at a Lowe's retail store
- 1 Year Supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees
- Less than 1 Year Retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)
This job will be posted for at least 5 days, starting on:
11/06/2026
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Skills Required
- High school diploma or GED, or equivalent experience in lieu of education where applicable
- Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology, such as smartphones and tablets
- 1 year of retail experience as a cashier
- Ability to obtain sales-related licensure or registration as required by law
- 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, warranties, product features, and benefits
- 1 year of experience as a head cashier
- Less than 1 year of experience working in any department at a Lowe's retail store
- 1 year of supervisory experience, including directing, delegating, evaluating, training, and coaching employees
- Less than 1 year of retail experience detecting common signs of shoplifting
Lowe’s Compensation & Benefits Highlights
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Retirement Support — A 401(k) plan with a company match of up to 4.25% when contributing 6% is highlighted, with participation generally available shortly after hire under plan rules. Feedback suggests this match meaningfully boosts long-term compensation for eligible associates.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers a 15% discount on shares for eligible associates. This provides accessible equity as a complement to wages and traditional benefits.
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Parental & Family Support — Eligible full-time hourly and salaried associates can receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave. Family-care resources and counseling further support dependents and caregivers.
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The Company
What We Do
It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.
Why Work With Us
We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.
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Lowe’s Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2 days a week
