Operations Support Officer

Posted 4 Hours Ago
Be an Early Applicant
Port Harcourt, Rivers, NGA
In-Office
Junior
Logistics • Professional Services • Transportation • Consulting
The Role
Provides operational and technical support across facilities and client sites. Coordinates preventive and corrective maintenance, troubleshoots mechanical and electrical faults, liaises with technicians, contractors, and vendors, tracks maintenance activities, maintains service records, supports scheduling and resource coordination, and monitors HSE and operational compliance. The role also identifies recurring issues and recommends improvements to efficiency and service delivery.
Summary Generated by Built In

Cen Global Services Limited is seeking a resourceful and technically minded Operations Support Officer to support day-to-
day operations, maintenance coordination, and technical troubleshooting across its facilities and client sites. The ideal
candidate will have strong technical problem-solving skills, good organizational abilities, and a proactive approach to
ensuring operational efficiency and service delivery.

Key Responsibilities
  • Provide operational and technical support across facilities, equipment, and client sites.

  • Coordinate preventive and corrective maintenance activities to minimise equipment downtime.

  • Assist in identifying, diagnosing, and troubleshooting mechanical and electrical faults.

  • Liaise with technical teams, field technicians, contractors, and vendors to ensure timely resolution of operational and maintenance issues.

  • Monitor maintenance activities and follow up on outstanding jobs to ensure timely completion.

  • Maintain accurate maintenance records, service logs, job reports, and other operational documentation.

  • Support the development and implementation of maintenance schedules and operational procedures.

  • Track equipment maintenance needs and escalate recurring faults or major technical issues to the Operations Manager.

  • Assist in coordinating the availability of tools, materials, spare parts, and other resources required for maintenance activities.

  • Monitor compliance with established operational procedures and applicable Health, Safety, and Environmental (HSE) standards.

  • Identify operational challenges and recommend practical solutions to improve efficiency and service delivery.

  • Perform other related duties as assigned by the Operations Manager.


RequirementsRequirements
  • A good degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline is preferred.

  • Minimum of two (2) years’ relevant experience in operations support, technical support, maintenance coordination, facilities management, or a related field.

  • Good understanding of mechanical and/or electrical systems, equipment maintenance, and troubleshooting procedures.

  • Strong technical troubleshooting, analytical, and problem-solving skills.

  • Proficiency in Microsoft Office Suite, particularly Excel and Word, for reporting and documentation.

  • Ability to coordinate maintenance activities, monitor job progress, and follow up on outstanding technical issues.

  • Good organizational, time-management, communication, and interpersonal skills.

  • Ability to manage multiple priorities, meet deadlines, and work effectively with technical teams, contractors, and vendors.

  • Strong attention to detail and commitment to operational efficiency, workplace safety, and compliance with established procedures.

  • Ability to work independently and collaboratively in a team environment.


Skills Required

  • Degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline
  • Minimum of two years of relevant experience in operations support, technical support, maintenance coordination, facilities management, or a related field
  • Understanding of mechanical and/or electrical systems, equipment maintenance, and troubleshooting procedures
  • Strong technical troubleshooting, analytical, and problem-solving skills
  • Proficiency in Microsoft Office Suite, particularly Excel and Word
  • Ability to coordinate maintenance activities, monitor job progress, and follow up on technical issues
  • Organizational, time-management, communication, and interpersonal skills
  • Ability to manage multiple priorities and work with technical teams, contractors, and vendors
  • Attention to detail and commitment to operational efficiency, workplace safety, and compliance
  • Ability to work independently and collaboratively in a team environment
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The Company
20 Employees
Year Founded: 2010

What We Do

Cen Global Services Limited is a Nigerian registered company providing a broad range of business solutions. The firm specializes in Human Resources Management Services, Facility Management, and Haulage & Logistics, employing a sustainable approach to customize service processes that meet and exceed client expectations across various sectors.

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