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About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Professional Services Analytics team partners closely with the Professional Services business within Salesforce to drive data-informed decision-making. We are looking for a curious an Data Analytics Analyst to join our Analytics team someone who thrives on turning complex, raw data into clear, actionable insights, compelling dashboards, and meaningful business stories. If you're someone who gets genuinely excited about untangling messy data and turning it into something clear, visual, and useful, we'd love to have you on the team.
RESPONSIBILITIES
* Use Tableau to create interactive, intuitive, and actionable visualizations.
* Partner cross-functionally with business and operational teams to understand functional requirements, translate them into analytical solutions, and communicate insights clearly to both technical and non-technical stakeholders.
* Develop a deep understanding of enterprise data and operational details of the business (e.g., key datasets, business drivers/KPIs).
* Assist in wrangling data sets using SQL, Snowflake, and Salesforce to discover patterns, correlate findings, and measure the impact on business and key metrics.
* Know how to extract, manipulate, and transform data. Basic understanding of data modeling and relational databases.
* Automate manual reporting processes, develop data warehouse catalog, and improve dataset quality. Support the data engineering team in creating and maintaining data pipelines.
* Maintain data accuracy, perform audits, and contribute to robust data solutions.
BASIC QUALIFICATIONS:
* Strong hands-on knowledge of Tableau, SQL, and Snowflake.
* Good business acumen with the ability to quickly grasp functional concepts and apply them to data and analytics work.
* Familiarity with Tableau Prep Builder and Airflow is a plus.
* Knowledge of Salesforce product and platform features, capabilities.
* Ability to quickly grasp technological and business concepts.
* Nice to have: knowledge of Python programming language.
PREFERRED QUALIFICATIONS:
* 2–5 years of experience in analytics, reporting, data analysis.
* Demonstrated ability to work cross-functionally and communicate insights to both technical and non-technical stakeholders.
* Background in professional services or SaaS industry is a plus.
* Hands-on experience with any of the following tools: Tableau, Snowflake, SQL, Relational databases, Salesforce, or any other analytics/data science tool.
* Knowledge of statistics and experience using statistical packages for analyzing datasets.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills Required
- Strong hands-on knowledge of Tableau, SQL, and Snowflake.
- Good business acumen with ability to apply functional concepts to analytics work.
- Knowledge of Salesforce product and platform features and capabilities.
- Ability to extract, manipulate, and transform data; basic understanding of data modeling and relational databases.
- Maintain data accuracy, perform audits, and contribute to robust data solutions.
- Familiarity with Tableau Prep Builder and Airflow.
- Knowledge of Python programming language.
- 2-5 years of experience in analytics, reporting, or data analysis.
- Demonstrated ability to work cross-functionally and communicate insights to technical and non-technical stakeholders.
- Background in professional services or SaaS industry.
- Knowledge of statistics and experience using statistical packages for dataset analysis.
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
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Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
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Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
Salesforce Insights
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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