Operations Manager

Posted 4 Days Ago
Be an Early Applicant
5 Locations
In-Office
96K-160K Annually
Senior level
Retail
The Role
Lead operations for Uline’s Washington branch, overseeing warehouse, customer service, sales, HR, IT, and facilities departments. Drive customer service standards, distribution center performance, employee accountability, recruitment, retention, and employee relations. Provide hands-on senior management and supervise personnel across branch functions.
Summary Generated by Built In

Operations Manager

Pay from $96,000 to $160,000 per year

Washington Branch

3131 Hogum Bay Road NE, Lacey, WA 98516

Drive the delivery of excellence! Apply your expertise to lead and influence a high-performing team as Operations Manager of Uline's rapidly growing Washington branch.

Position Responsibilities

  • Oversee operations of Uline’s Washington branch, including the Warehouse, Customer Service, Sales, HR, IT and Facilities departments.

  • Supervise branch departments to consistently ensure impeccable customer service.

  • Ensure the 1-million-square foot distribution center grounds always exceed company standards.

  • Support recruitment and retention of top-tier talent and assist with employee relations.

  • Provide hands-on senior management and drive accountability through performance feedback.

Minimum Requirements

  • Bachelor’s degree.

  • 5+ years experience in operations or general management.

  • Warehouse, call center and / or sales experience a plus.

  • Experience supervising personnel.

  • Limited overnight travel.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. This role is considered safety sensitive for drug testing purposes. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-PR1

#LI-WA001

#ZR-WAOFC

Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

Skills Required

  • Bachelor's degree
  • 5+ years of experience in operations or general management
  • Experience supervising personnel
  • Warehouse, call center, and/or sales experience

Uline Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uline and has not been reviewed or approved by Uline.

  • Fair & Transparent Compensation — Pay is considered competitive for warehouse and corporate roles, often viewed as fair or above average. Compensation is widely seen as a strong point even as workloads can be demanding.
  • Strong & Reliable Incentives — Profit-sharing, annual bonuses, and performance raises are highlighted as meaningful additions to base pay. These incentives are portrayed as substantial and consistent contributors to total compensation.
  • Healthcare Strength — Health coverage is described as comprehensive and affordable, supported by offerings like medical coverage, flexible spending accounts, and an employee assistance program. Wellness resources and on-site amenities further reinforce the benefits depth at some locations.

Uline Insights

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The Company
HQ: Pleasant Prairie, WI
6,292 Employees
Year Founded: 1980

What We Do

Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service

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