The Role
Leads product operations for an assigned Product leader, addressing ambiguous business and product problems through data-informed analysis. Drives cross-functional outcomes across discovery, roadmap planning, go-to-market, and post-launch activities. Aligns stakeholders on metrics, telemetry, and KPIs; synthesizes customer, stakeholder, and performance data into recommendations; promotes AI adoption; standardizes product operations practices; and coaches product teams through training, templates, and documentation.
Summary Generated by Built In
Job Description
Team: Product Operations
Salary Range: $110,000 - $160,000 USD
Location: Remote
Opportunity for Impact
Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.
We're looking for a Sr. Product Operations Manager to join our Product Operations team and partner with a Product leader to tackle their most important business priorities and turn ambiguous product problems into clear, data-informed decisions.
What You'll Do
What We're Looking For
Bonus points if you also have:
Talent shows up in a lot of different ways, and we mean that. We welcome candidates from all backgrounds and experience levels, including military members and their spouses and those without a traditional degree or tech background. If this role speaks to you, apply.
Why You'll Like Working on Team Applied
The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals - and we're still pushing what's possible.
You'll be part of our people-first culture built on trust, inclusion, and growth - where you're supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.
How We'll Support You
We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work:
Compensation Transparency
Our targeted starting base salary in the United States for this position considers a variety of factors, including depth and breadth of experience, skills and role scope. Depending on the role, team members may also be eligible for additional compensation plans (bonus and commission).
Your Security Matters
Our candidates' personal information and online safety are top of mind. Applied communicates with candidates only via a secure @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information like Social Security numbers.
Background Checks
Employment is contingent upon successful completion of applicable pre-employment background checks and verification processes.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, final decisions are always conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
#LI-Remote
#LI-US
Team: Product Operations
Salary Range: $110,000 - $160,000 USD
Location: Remote
Opportunity for Impact
Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.
We're looking for a Sr. Product Operations Manager to join our Product Operations team and partner with a Product leader to tackle their most important business priorities and turn ambiguous product problems into clear, data-informed decisions.
What You'll Do
- Serve as a strategic thought partner to an assigned Product leader and team, tackling their highest-priority business challenges and ambiguous product problems.
- Drive cross-functional outcomes across the product development lifecycle, from Voice of the Market discovery and roadmap planning to go-to-market and post-launch success.
- Align stakeholders on success metrics and ensure product telemetry and instrumentation deliver the KPIs and insights teams need to understand adoption and business impact.
- Synthesize data, customer input, and stakeholder perspectives into clear narratives and recommendations that leaders can act on quickly.
- Use AI tools to accelerate research, analysis, and synthesis, and help product teams adopt AI in how they work.
- Define and standardize product operations best practices, and mentor and coach teammates and Product Management teams with training materials, templates, and documentation.
What We're Looking For
- 8+ years of combined experience across product operations, business operations, business strategy, product management, and/or management consulting.
- Proven ability to execute on a global scale, leading multiple concurrent large-scale programs and/or launching significant new products.
- Exceptional leadership, communication, and strategic planning skills, with a track record of influencing cross-functional leaders without direct authority.
- Experience tackling cross-functional business problems end to end, from framing the question to driving a decision, and thriving in ambiguity.
- Hands-on, everyday AI fluency, with sound judgment on where AI adds value, plus strong analytics and data-driven storytelling skills.
Bonus points if you also have:
- Familiarity with data visualization tools such as Tableau, Google Analytics, or Looker.
- Working knowledge of Pendo, JPD, Power BI, and Jira.
Talent shows up in a lot of different ways, and we mean that. We welcome candidates from all backgrounds and experience levels, including military members and their spouses and those without a traditional degree or tech background. If this role speaks to you, apply.
Why You'll Like Working on Team Applied
The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals - and we're still pushing what's possible.
You'll be part of our people-first culture built on trust, inclusion, and growth - where you're supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.
How We'll Support You
We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work:
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
Compensation Transparency
Our targeted starting base salary in the United States for this position considers a variety of factors, including depth and breadth of experience, skills and role scope. Depending on the role, team members may also be eligible for additional compensation plans (bonus and commission).
Your Security Matters
Our candidates' personal information and online safety are top of mind. Applied communicates with candidates only via a secure @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information like Social Security numbers.
Background Checks
Employment is contingent upon successful completion of applicable pre-employment background checks and verification processes.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, final decisions are always conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
#LI-Remote
#LI-US
Skills Required
- 8+ years of combined experience in product operations, business operations, business strategy, product management, and/or management consulting
- Experience executing on a global scale, leading multiple concurrent large-scale programs and/or launching significant new products
- Leadership, communication, and strategic planning skills with experience influencing cross-functional leaders without direct authority
- Experience solving cross-functional business problems end to end, from framing questions through driving decisions, while working in ambiguity
- Everyday AI fluency and judgment about where AI adds value
- Strong analytics and data-driven storytelling skills
- Familiarity with Tableau, Google Analytics, or Looker
- Working knowledge of Pendo, JPD, Power BI, and Jira
What the Team is Saying
Daragh Borelan
Business Development Manager
Applied Systems Compensation & Benefits Highlights
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Healthcare Strength — Health insurance (medical, dental, vision) begins on day one and is generally characterized as strong and comprehensive. Company and third-party materials also note options like HSA/FSA, wellness incentives, and virtual care.
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Flexible Benefits — Remote-first and hybrid work options under the company’s flexibility model are consistently highlighted as a significant perk. Work-from-home arrangements are widely available and well regarded.
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Inclusive Benefits Coverage — Fertility benefits, transgender healthcare coverage, abortion travel support, and paid family leave are explicitly included in the package. These offerings indicate attention to diverse employee needs.
Applied Systems Insights
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The Company
What We Do
Applied is the connective intelligence transforming how insurance works. We build the platforms, data, and agentic systems that connect the entire insurance journey, turning months of manual work into moments. We keep work flowing, from thousands of agencies and carriers to the millions of policyholders they protect.
Why Work With Us
The most advanced technology in insurance does not build itself; people do. We care about the strength of our products because we care about our customers' wins, and we bring that same care to the people who build them. Here you get rare scope to build what an entire market runs on. This is where careers move an industry.
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Applied Systems Teams
Applied Systems Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Applied, we trust that our people will achieve the outcomes and deliver high-impact results to our customers, in whatever way - hybrid, in-person, or remote - that works best for them.
Typical time on-site:
Flexible
Fulton Market
Atlanta
Adelaide Exchange
Applied Systems India Headquarters
Applied Systems UK Headquarters
Dublin
Galway Technology Centre
EZLynx
Lincoln
Montréal, Quebec
Planck
Applied Systems Canada Headquarters
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