We're building an agentic AI platform that helps enterprises transform complex business workflows into AI-powered operations. We work with leading global companies to identify high-value workflows, deploy AI agents into real business environments, and help organizations move from experimentation to measurable enterprise impact.
We believe AI adoption inside the enterprise isn't just a technology challenge. It requires business context, workflow understanding, change management, trust, ownership, and a clear path to value. That's where this role comes in.
We're a well-funded, early-stage startup looking for a hands-on, highly organized Operations Manager to cover a 12-month maternity leave. You'll own office administration and employee experience for the company - the person who keeps the office running day to day and makes sure the team feels taken care of, from the coffee machine to company events.
This is a full-time, on-site role based out of our Tel Aviv office, with some remote support for our New York office.
Your ImpactOffice Administration & Facilities
Manage day-to-day office environment and vendor relationships to ensure a seamless employee experience:
Day-to-day office management - kitchen, supplies, and maintenance (inventory, restocking, handling requests and shortages), furniture, and equipment troubleshooting. Managing the kitchen/cleaning staff and relationship.
Finance & Banking Operations - vendor payments (credit card/bank transfer), invoice & receipt approval, expense classification & reconciliation with bookkeeping, employee expense report approval, contractor payments, bank account operations (transfers, guarantees, permissions etc.), approving payments with leadership.
Vendor management and follow-through - end-to-end execution for delivery services, payments, coordination, and invoicing. Company insurance maintenance - policies issuance/renewal + tracking, COIs etc.
Ongoing procurement - computer equipment, employee and client gifts, and production/ordering of branded swag and print materials.
Travel and event logistics - hotel bookings, travel agency payments, and tracking flight details for insurance reporting.
Basic IT support - equipment, password resets, tool permissions, vendor comms and mgmt.
New York office support - provisioning equipment, tracking building access, and communicating with the local broker and leadership team.
Ad hoc requests - handling unscheduled operational asks and day-to-day troubleshooting from across the company.
Meeting scheduling - manage calendars and coordinate meeting scheduling for C-level executives, including QBR prep/maintenance. .
Employee Experience & Culture
Employee lifecycle moments - tracking and executing recognition and gifts for birthdays and work anniversaries.
People Ops support - Employee Onboarding & Offboarding (systems/tool access, permissions setup and revocation, equipment, coordination across stakeholders, SOC2 compliance etc.), ongoing HR-related support (incl. policy administration, budget management/tracking, and attendance.
Ongoing Operations - contributing to wellness and internal communications.
Company events and culture - plan and run company events, happy hours and team toasts, logistics, hosting, and purchasing food/supplies for regular events, plus manage swag inventory and coordinate client and employee gifting for company events and culture.
Marketing event operation support - vendor management & swag/branded materials for marketing and company events.
Experience:
4+ years in an office management, operations, or executive/team assistant role, ideally at a fast-paced startup.
Track record of owning vendor relationships end-to-end and getting things done with minimal oversight.
Experience working closely with upper management and comfortable operating in front of C-level executives
People person, first and foremost - friendly, accommodating, and very much service-oriented.
Highly organized and detail-oriented, comfortable juggling many small moving pieces at once.
Strong vendor management, negotiation, and follow-through skills.
Experience planning and executing employee events (happy hours, offsites, milestones).
Comfortable with G Suite / standard office tools; experience with HRIS or expense tools is a plus.
Fluent in Hebrew and English, spoken and written.
Experience supporting a US-based (or other international) office remotely.
12-month fixed-term contract, covering maternity leave.
Full-time, on-site role based in the Tel Aviv office.
Skills Required
- 4+ years of experience in office management, operations, or executive/team assistance
- Experience in a fast-paced startup environment
- Track record of owning vendor relationships end-to-end with minimal oversight
- Experience working closely with upper management and C-level executives
- Strong organization and attention to detail
- Strong vendor management, negotiation, and follow-through skills
- Experience planning and executing employee events
- Comfort with Google Workspace and standard office tools
- Fluency in spoken and written Hebrew and English
- Experience with HRIS or expense tools
- Experience supporting a US-based or international office remotely
What We Do
Reindeer automates backoffice workflows in industries like logistics, supply chain, banking, finance and more. The work we target is manual, time-consuming, and hard to document completely. Our approach is different because we focus on process mining before and after automation. We capture the messy, realistic side of how work gets done, train AI agents with small sample sets, and continuously retrain them with human-in-the-loop processes as your business changes. This keeps AI accurate and prevents the drift and hallucinations that cause implementations to fail. The platform adapts to whatever process creates the most friction for your team. We've successfully automated workflows like payment approvals, quote management, and document processing for Fortune 500 companies like Hellmann Worldwide Logistics and Papaya.
