The Role
Leads day-to-day delivery operations, overseeing client projects from briefing through completion. Responsibilities include assigning ownership, managing workloads and resources, coordinating multidisciplinary teams and external partners, monitoring deadlines and dependencies, conducting planning meetings, enforcing quality checkpoints, and implementing corrective actions for recurring delivery issues.
Summary Generated by Built In
We are seeking an experienced Operations Lead to oversee day-to-day operations, ensuring client work is properly planned, resourced, coordinated, quality-checked, and delivered on time.
Requirements
* Lead day-to-day delivery operations and oversee client projects from briefing to completion.
* Assign ownership for projects and deliverables and monitor deadlines and dependencies.
* Manage team workload, capacity, and resource allocation.
* Run weekly planning and operational check-in meetings.
* Coordinate cross-functional teams, including creative, account management, growth, and external partners.
* Establish quality checkpoints and ensure deliverables meet required standards.
* Identify recurring quality and delivery issues and implement corrective actions.
* Assign ownership for projects and deliverables and monitor deadlines and dependencies.
* Manage team workload, capacity, and resource allocation.
* Run weekly planning and operational check-in meetings.
* Coordinate cross-functional teams, including creative, account management, growth, and external partners.
* Establish quality checkpoints and ensure deliverables meet required standards.
* Identify recurring quality and delivery issues and implement corrective actions.
Requirements:
* Bachelor’s degree in Business Administration, Management, Project Management, Operations, or a related field.
* 4–6+ years’ relevant experience in operations, agency/project delivery, client services, or a similar environment.
* Demonstrated experience managing multiple projects, deadlines, and stakeholders.
* Experience coordinating multidisciplinary teams.
* Professional qualification/certification in project or operations management is an advantage.
* Bachelor’s degree in Business Administration, Management, Project Management, Operations, or a related field.
* 4–6+ years’ relevant experience in operations, agency/project delivery, client services, or a similar environment.
* Demonstrated experience managing multiple projects, deadlines, and stakeholders.
* Experience coordinating multidisciplinary teams.
* Professional qualification/certification in project or operations management is an advantage.
Benefits
Skills Required
- Bachelor's degree in Business Administration, Management, Project Management, Operations, or a related field
- 4-6+ years of relevant experience in operations, agency or project delivery, client services, or a similar environment
- Experience managing multiple projects, deadlines, and stakeholders
- Experience coordinating multidisciplinary teams
- Professional qualification or certification in project or operations management
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The Company
What We Do
TON Corporate Services is a business management firm focused on helping startups thrive by offering a comprehensive suite of corporate services, including legal advisory, human resource management, accounting, tax, and marketing.
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