Takealot Group, South Africa’s leading online Retail / Delivery organisation, is looking for a highly talented Operations Intern to join our team in Cape Town. The Internship Programme will be split between all businesses within the Group, namely: takealot.com, TFS and Mr D.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!
Think you’ve been challenged before? Think again!
- Scale: Over 2.5 million happy shoppers shop online. Show them what you can do.
- Learn: We work with the best of the best, and then some. Work alongside industry leaders and upskill yourself in record time.
- Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance.
Requirements:
Qualifications & Experience:
- N6 certificate in Economics, Business Management, Project Management
The skills we need:
- Strong analytical abilities and attention to detail
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Excel, Google Sheets (vlookups, pivots, data validation, etc.), Google Workspace
- Effective time-management and organizational skills
- Proactive, hands-on, and able to work collaboratively in a fast-paced environment
Attributes required:
- Collaborative
- Creative Energy
- Hands on
- Have an opinion and voice it
- Strong communication skills
- Strong problem solving skills
Key responsibilities:
- Provide comprehensive operational and administrative support to ensure seamless execution of the Personal Shopper Programme.
- Monitor daily operations, proactively identify bottlenecks, and drive improvements in processes, documentation, and knowledge sharing.
- Prepare and maintain accurate records in spreadsheets and internal tools, ensuring data integrity.
- Compile, analyse, and report on operational and performance data using Excel/Google Sheets, Looker, and (optionally) Salesforce.
- Work cross-functionally to identify and close service or knowledge gaps, elevating both Personal Shopper experience and business results.
This is a 12-month contract position.
High Level:
At the takealot Group, our Internship Programme will help you build both technical and soft-skills to launch your career, learning from the best in the business. The Internship program will prepare you for a career in a large-scale and fast-paced environment.
Every selected Intern gains unique insights into the e-commerce environment with vast amounts of practical experience from daily exposure to a broad range of skills. The program consists of various technical and soft skill courses where you will receive training on a variety of areas.
You’ll be working with some of the strongest professionals South Africa has to offer who bring experience from a multitude of Great Industries.
Skills Required
- N6 certificate in Economics, Business Management, Project Management
- Strong analytical abilities and attention to detail
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Excel, Google Sheets, and Google Workspace
- Effective time-management and organizational skills
- Proactive and collaborative working style in a fast-paced environment
What We Do
Takealot.com is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first. Need help or have a question? Reach out to us via our Help Center for assistance https://www.takealot.com/help-centre Our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment they receive their order. By aligning ourselves to this philosophy, we believe Takealot will be the #1 shopping destination across Africa.
