Jobs at takealot.com

Design, secure, and automate cloud infrastructure for high-scale e-commerce. Manage Kubernetes clusters and critical services (Kafka, Nginx, Memcache), implement monitoring and hardening, develop automation and integration glue code, and support production operations to ensure platform reliability and performance.

Create and manage internal communications across channels: draft and proofread content, produce basic multimedia, maintain content calendar, manage platforms (Slack/Teams/intranet), track engagement metrics, support internal campaigns and events, and facilitate employee feedback to boost engagement and align messaging with company values.

Manage daily schedule exceptions and adherence for the contact centre, handle time-off and schedule changes, monitor real-time/intra-day activity, produce routine and ad-hoc reports, analyze performance and recommend solutions, and collaborate across teams for issue resolution.

The Digital Graphic Designer will create digital assets for retail media, collaborate with teams, and stay updated on design trends, ensuring timely delivery and adherence to brand standards.

Lead and manage the Sales & Account Manager team to acquire international sellers and grow cross-border marketplace GMV. Own go-to-market strategy, pipeline management, quota setting, sales playbooks, cross-functional collaboration, recruitment, market intelligence, and executive reporting to meet acquisition and revenue targets.

Manage, optimize and report on paid advertising channels (Search, Shopping, Display/DV360, YouTube, App campaigns). Allocate and manage budgets to achieve KPIs, support internal teams with advertising strategy and implementation, run tests on new digital features, and develop mobile app acquisition and retention strategies.

Lead and manage an inbound team to meet merchant delivery SLAs, ensure timely customer order fulfilment and communication, reconcile receiving discrepancies, drive root-cause analysis and process improvements, define SOPs, and manage merchant and internal stakeholder performance.

The Senior CRM Manager will develop and execute CRM strategies, manage projects, lead marketing automation efforts, and enhance customer insights.

The Account Manager will drive the use of Takealot's advertising platform by analyzing data, creating media plans, managing campaigns, and supporting sellers to achieve sales targets.

Define and execute the Catalogue product roadmap, translate business needs into technical user stories, manage end-to-end delivery with engineering and UX, track and improve metrics, ensure compliance and scalability, and coordinate stakeholders across the product lifecycle.

Manage and execute performance marketing campaigns to maximize return on advertising spend (ROAS) using data-driven strategies, analytics, and budget management.

Drive marketplace seller acquisition and meet sales targets by building and managing a strategic pipeline, executing acquisition strategies, conducting needs analysis, hosting events, managing seller data, and collaborating with Brand, Category, and Sales teams. Monthly travel within South Africa required.

Lead design and delivery of a simplified, enterprise-scale data architecture and real-time event-driven data layer. Establish Group-level data governance standards, automation, AI/LLM integration guardrails, and onboarding/telemetry tooling. Mentor senior engineers and produce architecture, documentation, and governance artefacts to enable operational analytics and scalable self-service.

As a Software Engineer (Scala), you will optimize logistics systems, improve delivery processes, and develop solutions using a microservices architecture in a collaborative environment.

Lead end-to-end execution and optimization of paid media (Search, Shopping, Social, Display/Video), implement advanced bidding and audience strategies to maximize ROAS and CLV, run incrementality and A/B tests, mentor the Retail Media team, and provide deep analytics and reporting to improve campaign profitability and budget allocation.

Lead paid media strategy and execution to drive app traffic, new and returning buyers, orders, revenue, and market share. Plan, run, and optimize multi-channel campaigns (search, social, display, programmatic), manage CPO/ROI, collaborate with creative/analytics/CRM/product teams, lead agencies, and maintain performance reporting and innovation.

Lead design and governance of a unified Quality Management System for contact center operations. Standardize quality frameworks across voice, digital, and back-office channels, drive data-driven performance improvement (CSAT, FCR, compliance), lead QA teams, build capability, deliver dashboards, root-cause analysis, and risk mitigation.

The Mid-Level Business Operations Growth Analyst will generate reports, analyze customer metrics, identify growth opportunities, and collaborate with stakeholders on reporting solutions.

The DC Manager: Inbound is responsible for overseeing daily operations in the Inbound department, managing stock handling, and ensuring performance targets and safety protocols are met, while implementing improvement processes.

Create persuasive, on-brand content across social and performance channels: write copy, plan/shoot/edit short-form video and audio, develop creative concepts, measure performance, and collaborate with marketing to execute campaigns.