Operational Excellence Program Manager

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
106K-243K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
The Role
Develops and manages enterprise Operational Excellence programs, leading cross-functional process improvement, quality, productivity, customer experience, and business transformation initiatives. Establishes governance, KPIs, dashboards, review cadences, business cases, and benefit measurement while managing scope, schedules, risks, dependencies, communications, and stakeholder alignment. Partners with Engineering, Operations, Quality, Customer Experience, and business teams to drive continuous improvement and organizational adoption.
Summary Generated by Built In
Operational Excellence Program Manager

  

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Responsibilities: 
- Develop, deploy, and manage Operational Excellence programs aligned with business objectives and strategic priorities. 

- Apply strong program and project management disciplines to ensure on-time, on-scope, and high-quality delivery. 
- Lead cross-functional initiatives focused on productivity improvement, process optimization, quality enhancement, customer experience, and operational effectiveness. 
- Own and operate Operational Excellence frameworks, governance processes, and improvement mechanisms across the organization. 
Establish program governance, metrics, dashboards, KPIs, and regular operational review cadences. 
- Drive cross-functional execution to translate insights into process, policy, workflow, and organizational improvements. 
- Manage program scope, schedules, risks, dependencies, communications, and stakeholder alignment. 
- Develop business cases and measure realized business value from Operational Excellence initiatives. 
- Communicate program status, risks, outcomes, and recommendations to leadership and stakeholders. 
- Partner with Engineering, Operations, Quality, Customer Experience, and Business teams to institutionalize prevention-focused practices. 
- Promote a culture of accountability, continuous improvement, operational discipline, quality, and learning. 
- Support additional Operational Excellence initiatives and perform other duties as assigned. 
 
Education and Experience Required: 
Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, or related field (required). 
- Master's degree desirable. 
- Project Management Professional (PMP) certification required. 
Typically 7+ years of experience in Program Management, Project Management, Operations, Quality, Continuous Improvement, Business Transformation, or related disciplines. 
- Experience leading complex cross-functional programs in a matrixed organization. 
- Experience driving process improvement and operational effectiveness initiatives. 
 

Knowledge and Skills: 
- Strong understanding of Operational Excellence principles, continuous improvement methodologies, and business process management. 
Demonstrated experience leading cross-functional programs and initiatives in a matrixed environment. 
- Strong understanding of program and project management disciplines, tools, and methodologies. 
- Experience with Lean, Six Sigma, Kaizen would be a plus  

- Strong analytical, problem-solving, and organizational skills. 
- Excellent written and verbal communication skills; ability to influence stakeholders across all organizational levels. 
- Executive-level presentation and stakeholder management skills. 
- Financial acumen, business case development, and benefit realization measurement. 
- Change management and organizational adoption experience. 
 
Must Have: 
- Program Management experience. 
- PMP certification. 
Demonstrated experience leading cross-functional initiatives. 
-- Strong analytical and problem-solving skills. 
- Experience working with executive and senior leadership stakeholders. 
Demonstrated ability to influence without direct authority. 
 
Nice to Have: 
- Lean Six Sigma Green Belt 

- Experience with Lean, Kaizen, Value Stream Mapping, or related methodologies. 
- Experience in Technology, Networking, Hardware, Software, Services, or Customer Support organizations. 
- Experience with Lessons Learned, Quality, or Continuous Improvement programs.
- Experience supporting enterprise transformation initiatives. 
- Master's degree (MBA, Engineering, Operations, or related field). 
 
Additional Skills: 
Accountability, Active Learning, Business Process Improvement, Change Management, Continuous Improvement, Cross-Functional Collaboration, Customer Experience, Data Analysis, Decision Making, Executive Communication, Managing Ambiguity, Operational Excellence, Process Governance, Program Governance, Project Management, Quality Management, Risk Management, Root Cause Analysis, Stakeholder Management, Strategic Thinking. 

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedstates#operations

Job:

Quality

Job Level:

Expert

    

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 105,500 - 243,000 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Skills Required

  • Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, or a related field
  • Project Management Professional (PMP) certification
  • Typically 7+ years of experience in program management, project management, operations, quality, continuous improvement, business transformation, or related disciplines
  • Experience leading complex cross-functional programs in a matrixed organization
  • Experience driving process improvement and operational effectiveness initiatives
  • Program management experience
  • Experience leading cross-functional initiatives
  • Strong analytical and problem-solving skills
  • Experience working with executive and senior leadership stakeholders
  • Ability to influence without direct authority
  • Master's degree
  • Lean Six Sigma Green Belt
  • Experience with Lean, Kaizen, Value Stream Mapping, or related methodologies
  • Experience in technology, networking, hardware, software, services, or customer support organizations
  • Experience with lessons learned, quality, or continuous improvement programs
  • Experience supporting enterprise transformation initiatives

Hewlett Packard Enterprise Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hewlett Packard Enterprise and has not been reviewed or approved by Hewlett Packard Enterprise.

  • Parental & Family Support Parental leave provides six months of fully paid time for all parents and includes options to return part-time for up to 36 months. Additional supports like backup childcare, fertility and adoption assistance reinforce a family-friendly package.
  • Wellbeing & Lifestyle Benefits Wellness Fridays offer paid early-finish time each month alongside resources such as on-site gyms, mental health tools, and paid volunteer time. These programs emphasize balance and personal well-being.
  • Retirement Support Retirement programs include a 401(k) with a 100% match on the first 4% of base salary and an Employee Stock Purchase Program. Retirement Transition Support enables part-time work for employees nearing retirement.

Hewlett Packard Enterprise Insights

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The Company
HQ: Houston, TX
85,422 Employees
Year Founded: 2015

What We Do

In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology. More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.

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