Office Operations Specialist

The Costa Rica Operations Specialist supports Procore’s Workplace Experience team and employees at our Heredia office. Successful candidates will be organized, proactive, and able to prioritize a wide range of tasks. No two days will be the same for this position. A strong customer service attitude is required!

This is a 100% on-site position based in our Heredia office. Candidates must be available to work from the office full-time and support day-to-day workplace operations in person.

Responsibilities include:

• Order and maintain balanced levels of food and office supply inventory for an entire building or campus

• Daily cleaning duties in kitchens, conference rooms and communal areas

• Assist with internal events set up and tear down

• Register, greet visitors, and support their in-office experience

• Run Office ticketing systems - answer, evaluate, prioritize, and assign incoming requests for assistance 

• Awareness of all ongoing team activities, department meetings, visitors and deliveries

• Help with facility needs as necessary and work with property management to ensure the office stays in working order

• Communicate constantly with extended Office Operations team members via email and/or Slack

• Assist other departments at Procore as needed with operations related projects

Ideal candidates will have:

• 1+ years experience working in a professional environment

• Quality written and verbal communication skills (email, phone, in person)

• Ability to multitask, prioritize, and stay organized

• Customer service - must be able to interface with all guests, employees, and executives

• Demonstrated competence in Microsoft Office and Google Applications

• Respect for confidential information

• Strong commitment to customer service, employee happiness, and company growth 

Physical requirements:

• Ability to lift 50lb