Hansen (ASX: HSN) is a global provider of software and services supporting the energy, water, and communications industries. With customers in over 80 countries, our award-winning solutions enable organisations to deliver critical services, manage revenue, and build lasting customer relationships.
Today, our platform spans far beyond traditional billing—helping organisations unlock data insights, optimise energy trading, and bring new products to market faster.
The OpportunityWe’re looking for a proactive and highly organised Office Manager to lead the day-to-day operations of our Hammersmith office.
This is a pivotal role, ensuring a seamless employee experience while creating a welcoming, high-performing workplace environment. You’ll act as a central point of contact across the office, supporting employees, senior stakeholders, and external partners.
We value collaboration and this role is to be based in our Hammersmith Office, full time.
Key Responsibilities- Oversee daily office operations, ensuring a professional, well-functioning environment
- Manage workspace logistics including hot desk bookings and utilisation reporting
- Act as the main point of contact for office communication, visitors, and enquiries
- Coordinate company meetings, internal events, and employee engagement initiatives
- Support People & Culture with onboarding, offboarding, and employee experience activities
- Maintain health & safety compliance, including training and fire safety coordination
- Manage travel coordination across EMEA, acting as a key point of expertise
- Provide administrative and calendar support to senior leadership
- Liaise with vendors (cleaning, maintenance, IT, facilities) to maintain high standards
- Manage office supplies, budgets, and inventory across all areas
- Lead social and engagement initiatives to build a vibrant office culture
- Ensure the office is fully stocked (supplies, refreshments, weekly provisions)
- Oversee access control, post services, and general facilities management
You’re a confident, service-oriented professional who thrives in a fast-paced environment and enjoys building strong relationships across all levels.
You will bring:- Strong organisational and administrative skills with excellent attention to detail
- Clear and confident communication skills (written and verbal)
- Experience managing office operations or workplace environments
- Proficiency with MS Office and workplace tools
- Ability to prioritise effectively and manage multiple tasks
- A high level of discretion when handling confidential information
- A proactive, solutions-focused mindset
- Experience with health & safety or workplace compliance
At Hansen, we pride ourselves on a collaborative, inclusive, and globally connected culture. Our values underpin everything we do:
- People & Family – We care about each other and value diversity
- Treat It Like It’s Your Own – We take ownership and act with integrity
- Focused & Committed – We deliver with purpose and impact
- One United Team – We collaborate and succeed together
We’re looking for someone who brings energy, curiosity, and a genuine passion for creating a great workplace experience.
Why Join Us?- Be part of a global, growing technology business
- Play a key role in shaping employee experience in our London office
- Work in a collaborative, people-first culture
- Opportunity to take ownership and make a tangible impact
If you’re an organised, people-focused professional ready to take ownership of a busy and dynamic office environment, we’d love to hear from you.
Skills Required
- Strong organisational and administrative skills
- Excellent attention to detail
- Clear and confident communication skills (written and verbal)
- Experience managing office operations or workplace environments
- Proficiency with MS Office and workplace tools
- Ability to prioritise effectively and manage multiple tasks
- High level of discretion when handling confidential information
What We Do
Hansen Technologies (ASX:HSN) is a global software and services provider to the energy, water/utilities and telecommunications industries. The company currently serves more than 600 customers in over 80 countries, supported by a collaborative and diverse team that embraces the hybrid way of working. For connection and collaboration, we have more than 36 offices and development centres located around the world. Within the communications industry, 5G represents the next new frontier for our customers – that unchartered territory to create opportunities and capitalise on new business models and resulting revenue streams. In the energy sector, we are in the midst of a transition. The move to renewables and self-generated energy changes the traditional commercial model. Today, our customers are no longer in the era of supplying basic commodity services - they are in era of providing new energy services and related experiences. We help our customers traverse these challenges and opportunities and realise the next new monetisable experiences. And that is why our mission is to provide industry-specific software products and expertise that enables our customers to easily capitalise on the commercial opportunities of the evolving energy, utilities and communications markets. We make this possible by providing highly reliable, mission-critical software and specific industry expertise to help our customers more easily innovate and sell new services and market offerings, comply with changing market regulation, and power new business models in areas such as emerging sustainable energy supply, IoT, and new next-generation connected services. We aim to achieve this through long term collaboration with our customers and partners and through a global workforce of skilled professionals that embrace challenges and are committed to positive outcomes for our company, employees, customers, and the planet
