Office Manager / PA

Office Manager & PA – Be the Heart of ARM

📍London

We’re looking for a stand-out Office Manager & PA to keep our agency running at its best. You’ll be the go-to person who keeps everything seamless, welcoming, and high-performing—supporting our people, leaders, clients, and partners every day.

This is your chance to shape an office where people feel supported, valued, and set up to succeed

🚀 Why ARM?

We’re one of the Europe’s leading performance media marketing agencies, with 130+ specialists across London, Amsterdam, and Leeds. We manage £250m+ in media spend and work with brands like Brooks, Omaze, Dusk, and Save The Children.

We move fast, back each other, and value every voice. Here, you’ll grow, take ownership, and build a career—not just a job.

At ARM, you’ll get real ownership and a supportive, high-performing, inclusive culture. You will be working with the whole company – from the Senior Leadership Team through to new Execs.

✨ Make Your Mark

You’re organised, proactive, and always one step ahead. You thrive in fast-paced environments, juggle priorities with ease, and stay calm when plans change.

You build strong relationships, solve problems quickly, and constantly look for smarter ways to work. As the face of ARM, you’ll set the tone with warmth, care, and a genuine welcome for everyone. Just as importantly, you’ll help foster an inclusive, welcoming environment where everyone feels they belong—championing equality, diversity, and inclusion in how the office operates and how people experience it day to day.

📌 What You’ll Do

Operations

• Whilst based at the London (EC1) office you will run day-to-day office life and our 2 x front-of-house team (London and Leeds)

• Manage facilities, suppliers, IT and budgets

• Support onboarding and team needs across locations

• Propose, organise and manage agency and client Events & Experience

• Handle gifting, meetings, and office experience

• Oversee Health & Safety

• Own compliance, training, and risk management

• Coordinate global travel including visa’s, accommodation, itineraries, and logistics

PA Support

• Support CEO, MD, CSO & Senior Team with diaries, travel, expenses, admin

💥 What You'll Bring

• 3 years+ in office management, PA or similar

• Highly organised, detail-focused, and solutions-driven

• Confident with senior stakeholders

• Strong communicator and relationship-builder

• Experience across operations, suppliers, and events

• Tech-savvy, adaptable, and resilient

• Discreet and professional with sensitive information

Our Benefits

🌟 Competitive salary + bonus
🏖️ 25 days holiday + bank holidays
🎉 Annual company away day & regular socials
🥤 Drinks fridge, free fruit, Monday breakfast & Friday lunches
🩺 Private healthcare with Vitality + 50% Virgin Gym discount
🙌 Flexi Fridays + birthday time off
👨‍👩‍👧‍👦 Life cover (4× salary), enhanced sick pay & income protection
💼 Perkbox perks & wellbeing programme
🚆 Season ticket loan + cycle‑to‑work scheme
🎓 Media, technical & leadership training
📈 Clear progression and development roadmap

🏆 Long‑term service awards (up to £10k) + sabbaticals

Accelerate and fast-track your career with All Response Media.

Here at All Response Media we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. All Response Media fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.