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SRAM is a manufacturer of innovative bicycle components that was founded in Chicago, Illinois, in September of 1987.
The Role
Oversee daily office operations, facilities coordination, vendor relationships, workplace safety, space planning, employee onboarding, travel logistics, events, inventory, expenses, and operational workflows. The role partners with HR, Facilities, Global Workplace, sales operations, and business leaders to support employee experience, office projects, compliance, and standardized processes. Fluency in English and Portuguese is required, along with office management experience and proficiency in workplace and business systems.
Summary Generated by Built In
Overview
SRAM is seeking a highly organized and service-oriented Office Manager to oversee workplace operations and ensure an efficient, safe, and engaging office environment. This role is responsible for office administration, vendor management, facilities coordination, workplace experience, logistics, and operational support. The ideal candidate thrives in a dynamic environment, demonstrates strong problem-solving skills, and is passionate about delivering an exceptional employee experience.
Responsibilities
Qualifications
About SRAM
SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.
SRAM is seeking a highly organized and service-oriented Office Manager to oversee workplace operations and ensure an efficient, safe, and engaging office environment. This role is responsible for office administration, vendor management, facilities coordination, workplace experience, logistics, and operational support. The ideal candidate thrives in a dynamic environment, demonstrates strong problem-solving skills, and is passionate about delivering an exceptional employee experience.
Responsibilities
- Oversee daily office operations, including facilities coordination, office supplies, workplace maintenance, and vendor management.
- Manage relationships with external vendors and service providers, including contract administration, performance monitoring, and cost optimization.
- Partner with Facilities and Global Workplace teams on office maintenance, budget planning, workplace projects, relocations, and space management.
- Support Environmental Health & Safety (EHS) initiatives, workplace safety programs, emergency procedures, and compliance requirements.
- Develop, maintain, and improve office procedures, documentation, and operational workflows.
- Coordinate employee onboarding activities, workplace setup, visitor management, and meeting logistics.
- Partner with HR and business leaders to support employee engagement initiatives, workplace communications, and site programs.
- Manage workspace allocation, seating arrangements, office moves, and space utilization planning.
- Coordinate travel and logistics support, including hotel reservations, transportation, catering, and event arrangements.
- Partner with local committees and employee resource groups to support company events, wellness programs, community engagement, and workplace initiatives.
- Collaborate with global Office Managers to standardize processes, share best practices, and support sustainability initiatives.
- Oversee office logistics activities, including imports, freight coordination, inventory tracking, and warranty return processes.
- Support order management processes by coordinating information between sales operations and ERP systems to ensure accurate tracking and reporting.
- Prepare, reconcile, and submit expense reports in accordance with company policies.
- Ensure workplace policies, procedures, and guidelines are effectively communicated and consistently followed.
Qualifications
- Minimum of 2 years of experience in Office Management, Workplace Coordination, Facilities Administration, Executive Support, Workplace Experience, or a related corporate environment.
- Bachelor's degree preferred.
- Experience managing vendors, facilities services, office operations, and workplace projects.
- Proficiency with Microsoft Office Suite; SAP experience is highly desirable.
- Experience with workplace management systems, ticketing platforms, procurement tools, or vendor management systems.
- Strong organizational, project management, and multitasking abilities.
- Excellent communication, interpersonal, and stakeholder management skills.
- Customer-focused mindset with the ability to build collaborative relationships across all levels of the organization.
- Experience supporting office relocations, workplace improvements, and employee engagement initiatives.
- Fluency in English and Portuguese (written and spoken) required.
- What We Offer
- A flat organizational structure with real opportunities for impact.
- A dynamic, collaborative, and international work environment in a fast-growing industry.
- Flexible working arrangements.
- Internal and external learning and development opportunities.
- Employee discounts and company-sponsored events.
- The chance to contribute to innovative, sustainable products that shape the future of cycling.
About SRAM
SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.
Skills Required
- Minimum 2 years of experience in office management, workplace coordination, facilities administration, executive support, workplace experience, or a related corporate environment
- Bachelor's degree
- Experience managing vendors, facilities services, office operations, and workplace projects
- Proficiency with Microsoft Office Suite
- SAP experience
- Experience with workplace management systems, ticketing platforms, procurement tools, or vendor management systems
- Strong organizational, project management, and multitasking abilities
- Excellent communication, interpersonal, and stakeholder management skills
- Experience supporting office relocations, workplace improvements, and employee engagement initiatives
- Fluency in English and Portuguese, written and spoken
SRAM, LLC Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes multiple medical, dental, and vision options with mental‑health support and EAP sessions; employer materials also cite HSA‑eligible plans with company funding. Feedback suggests the health plan is considered solid and recently confirmed as employer‑verified.
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Parental & Family Support — Family support spans paid parental leave alongside birth‑parent medical leave, with resources like Dependent Care FSA, Milk Stork, and on‑site mother’s rooms. Feedback suggests these programs make the package notably supportive for new and working parents.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include wellness reimbursements and an award‑winning program, plus cycling‑centric perks like lunch rides, commuter facilities, dog‑friendly offices, and product discounts. Feedback suggests these lifestyle benefits contribute meaningfully to overall satisfaction.
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The Company
What We Do
Founded in Chicago in 1987 by Stan Day, SRAM, LLC has grown to be one of the world's largest bicycle component manufacturers. Today, we are led by CEO, Ken Lousberg, and Stan Day serves as Chairman of our Board. SRAM’s global footprint helps us bring cycling to every corner of the globe, including your local roads and trails. We design and manufacture bicycle components, including shifters, derailleurs, brakes, chains, suspension, and power meters. Our components are used by bicycle manufacturers, distributors, and bicycle retailers. Read the full history of SRAM: https://www.sram.com/en/company/about/history
Why Work With Us
SRAM’s success is due to the hard work, passion, and commitment of our team members around the world. A respectful workplace where we strive for a diverse and inclusive environment and all people feel welcome. We offer benefit programs that encourage well-being and support in all aspects of team members’ lives.
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SRAM, LLC Teams
Collaboration With Intent
Mobile Software Engineering
We Are ‘SRAMmies’
Software Engineering
About our Teams
SRAM, LLC Offices
OnSite Workspace
Our employees typically work 5 days per week in an office.
Typical time on-site:
Chicago
Chambéry, FR
Colorado Springs
Düsseldorf, DE
Indianapolis
Melbourne, AU
Nijkerk, NL
San Louis Obisbo
Schweinfurt, DE
Spearfish
Vancouver, CA
Waterford, IE
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