Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.
Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.
Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
Performance matters. We take pride in it. We own it. We show up for one another and for our communities.
Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.
JOB DESCRIPTION:
We are seeking a highly motivated and detail-oriented individual to join our Collision Call Center team. As a Collision New Business Development Sales Representative, you will be responsible for conducting outbound calls to independent collision repair shops, and explain our value proposition for why they would want to convert to one of our franchised collision brands.
Key ResponsibilitiesExecute outbound calling campaigns to independently owned collision centers
Meet or exceed daily, weekly, and monthly call volume and sales targets
Identify and summarize actionable leads for Development follow up appointments
Track and record all interactions in the CRM system to ensure accurate data and follow-up actions
Provide clear, concise information about our collision repair offerings and the benefits of our services
Handle objections professionally, aiming to convert calls into qualified leads and appointments
High school diploma or equivalent; Undergraduate degree is preferred
Previous experience in a call center or insurance / estimator environment is a plus
Strong verbal / written communication skills
Strong problem-solving skills and attention to detail
Proficiency with MS Excel & CRM tools
Ability to multitask and prioritize tasks in a fast-paced environment
Ability to handle sensitive and potentially stressful situations with professionalism
Full-time
This is a remote role
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Position Location:
North CarolinaCompensation Range:
$17.10 - $30.50Compensation Frequency:
HourlyBase pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com
Get early access to 50% of your earned wages at any time through our myFlexPay program.
Skills Required
- High school diploma or equivalent
- Undergraduate degree
- Previous experience in a call center or insurance/estimator environment
- Strong verbal and written communication skills
- Strong problem-solving skills and attention to detail
- Proficiency with MS Excel and CRM tools
- Ability to multitask and prioritize in a fast-paced environment
- Ability to handle sensitive and potentially stressful situations with professionalism
What We Do
Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, and CARSTAR®. Driven Brands has more than 4,900 locations across 14 countries, and services over 70 million vehicles annually
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