SDOH Liaison and Community Advisory Council Coordinator - Remote

Posted An Hour Ago
Be an Early Applicant
Hiring Remotely in Seattle, WA, USA
In-Office or Remote
24-43 Hourly
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Lead and coordinate Social Determinants of Health (SDOH) initiatives and Community/Member Advisory Councils. Manage outreach, recruitment, meetings, partnerships, compliance, provider education, and continuous improvement to advance health equity and community engagement.
Summary Generated by Built In
Requisition Number: 2376735
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
Positions in this function address efforts focused on medical, behavioral, and social determinants of health factors that improve the well-being of individuals, families, and communities.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Ideal candidate will reside in the western part of Washington State.
Primary Responsibilities:
  • Serves as the primary subject matter expert (SME) and point of contact for Social Determinants of Health (SDOH) initiatives across the health plan
  • Ensures compliance with state and national SDOH, health equity, and community engagement requirements
  • Facilitates cross-departmental action planning and implementation of SDOH and health related social needs (HRSN) initiatives
  • Oversees provider education and outreach campaigns related to SDOH and health equity
  • Drives continuous improvement efforts to strengthen SDOH programs, processes, and outcomes
  • Leads and coordinates Community Advisory Councils (CACs) and Member Advisory Councils (MACs)
  • Manages advisory council recruitment, engagement, communications, and meeting operations
  • Manages strategic partnerships with community organizations and external stakeholders
  • Represents the health plan in external collaborations, workgroups, and community-based initiatives
  • Builds and maintains solid relationships with internal and external stakeholders

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 1+ years of experience in local community-based resources
  • Intermediate level of proficiency in MS Word, and Outlook
  • Designated workspace inside the home with access to high-speed internet
  • Ability to travel in assigned territory approximately 10% of the time (if in Washington State)
  • Access to reliable transportation & valid US driver's license

Preferred Qualifications:
  • Undergraduate degree
  • Experience working in Managed Care
  • Clinical, case management, or community health worker experience
  • Knowledge of Medicaid and / or Medicare population
  • Knowledge of and experience working with social determinants of health and/or health related social needs
  • Skilled at working across departments and aligning processes
  • Bilingual Spanish and English
  • Proven ability to lead initiatives, manage timelines, and ensure deliverables are completed
  • Proven ability to use data to guide interventions to advance health equity, improve member outcomes, and improve access to SDOH resources
  • Proven ability to work some evenings and weekend hours for community events (if in Washington state)
  • Reside in the western part of Washington State

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24 - $43 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • 1+ years of experience in local community-based resources
  • Intermediate proficiency in MS Word and Outlook
  • Designated workspace inside the home with access to high-speed internet
  • Ability to travel in assigned territory approximately 10% of the time (if in Washington State)
  • Access to reliable transportation and valid US driver's license
  • Pass a drug test prior to beginning employment
  • Undergraduate degree
  • Experience working in Managed Care
  • Clinical, case management, or community health worker experience
  • Knowledge of Medicaid and/or Medicare population
  • Knowledge of and experience working with social determinants of health and/or health related social needs
  • Skilled at working across departments and aligning processes
  • Bilingual Spanish and English
  • Proven ability to lead initiatives, manage timelines, and ensure deliverables are completed
  • Proven ability to use data to guide interventions to advance health equity and improve member outcomes
  • Proven ability to work some evenings and weekend hours for community events (if in Washington state)
  • Reside in the western part of Washington State

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Healthcare Strength Official materials highlight copay and HSA medical plan choices with in‑network preventive care at 100%, prescription coverage, and low/no‑cost virtual visits, plus company HSA contributions. Dental preventive services are 100% in network, and mental health resources include an EAP and premium Calm access.
  • Parental & Family Support Programs include six weeks paid parental leave, up to two weeks paid caregiver leave, and Bright Horizons back‑up care with enhanced family supports. Adoption assistance up to $10,000 for full‑time employees reinforces family‑oriented benefits.
  • Equity Value & Accessibility Financial benefits include an Employee Stock Purchase Plan at a 10% discount, expanding access to equity ownership.

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
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Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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