Jobs at Driven Brands

Perform month-end and quarter-end close activities for franchise business segment including journal entries, bank reconciliations, GL ownership, account reconciliations, internal controls documentation, ERP data analysis, and support for internal stakeholders and ad-hoc projects.

Lead the Collision business segment across multiple brands, owning strategy, P&L, operations, marketing, franchise relations, and talent development. Drive unit growth, franchisee success, insurance partnerships, customer satisfaction, and cross-functional collaboration to scale the business across North America.

Own and grow strategic customer accounts by building executive relationships, identifying expansion opportunities, negotiating agreements, forecasting account performance, and ensuring solution delivery. The role requires consultative selling, cross-functional collaboration, escalation management, and advocacy for customer needs. Success is measured through portfolio growth, retention, revenue achievement, and customer loyalty. Occasional travel may be required, and the employee must live in or near the Phoenix, Arizona market.

Own and grow strategic customer accounts by building executive relationships, identifying expansion opportunities, negotiating agreements, forecasting account performance, resolving escalations, and coordinating with Sales, Customer Service, and Product Development. The role focuses on retention, portfolio growth, customer advocacy, and territory expansion. Occasional travel may be required, and the candidate must live in or near Tampa, Florida.

Lead and oversee store operations across a large geographic region through District/Area Managers. Ensure stores meet profitability, customer service, and operational goals; analyze expenses and implement cost-control strategies; enforce policies and initiatives; manage regional volume up to $100M and support consistent communication and execution across the region.

Handle inbound customer calls, answer inquiries, manage customer data in internal systems, communicate details to franchisees, support contact centre initiatives, meet process and deadline requirements, and adapt to a fast-paced, changing environment. Minimum 30 hours/week availability.