NMI is looking for a detail-oriented and self-motivated individual to join the Network Operations Team! Our Network Operations Specialists are responsible for the security and fraud systems monitoring and data analysis. This position’s schedule and availability are for a Full-Time schedule and overnight hours.
Responsibilities and Duties
- Monitoring the software system for a variety of potential threats or issues related to Fraud, Security, EFT Network, Incident Management & Network Operations.
- Tracking data and creating reports for hand-off to the next shift.
- Communicating issues that arise to appropriate stakeholders within the company.
Requirements
- An aptitude for Information Technology Security and/or general Internet/computer skills.
- Strong written and verbal communication skills.
- You are a team player who can lead by example.
- A sense of urgency of when things need to happen.
- You are detail-oriented and have solid organizational skills.
Preferred
- 1-3 years of experience in a computer-related field.
- Good understanding of credit card risk and fraud, web technologies, & network security.
- Excellent knowledge of internet technologies.
- Experience with e-commerce applications (web stores, PCI compliance, credit card gateways)
- Proficiency in manual testing of web-based applications.
- Excellent test spec and test case documentation skills.
- Familiarity with UI and UX standards.
Benefits
- Annual salary of R400,000 - R450,000, dependent on experience.
- 45-hour work week
- Standard South African Leave policy.
- South African Public Holiday Schedule Observed.
What we do!
NMI enables our partners with choice and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs, and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech-savvy. We democratize the latest payment technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.
Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/
NMI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NMI and has not been reviewed or approved by NMI.
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Flexible Benefits — Work setup is remote-first with flexible arrangements, and policies such as flexible or unlimited PTO and multiple paid holidays are emphasized. This supports work-life balance across remote, hybrid, and in-office options.
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Healthcare Strength — Health, dental, and vision coverage are promoted alongside wellness initiatives and mental-health support resources. Company materials and benefits hubs describe solid core coverage, even as specifics vary by plan and location.
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Retirement Support — Retirement programs include a U.S. 401(k) and pensions where applicable, with indications of employer matching. This provides meaningful long-term value as part of total rewards.
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What We Do
NMI is a leading global payment enablement platform, processing more than $180 billion in payments annually. We enable payments for over 3,200 partners and over 260,000 merchants around the world and across the entire commerce ecosystem: online, in-app, mobile, in-store, unattended and whatever’s next. We’re constantly innovating in order to power the next era of payments, building in the latest technology so ISVs, ISOs, banks and fintech innovators can focus on what they do best. NMI has offices in the US and UK and serves global customers. For more information, please visit nmi.com or email [email protected].
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