What you will do
As part of Johnson Controls’ global Network Security Operations function, this role is responsible for the day-to-day operation, monitoring, support, and lifecycle management of the enterprise network security infrastructure on Level 1 and 2.
The environment supports 1,000+ sites and 100,000+ users, including datacenters, manufacturing plants, sales offices, and customer contact centers. Technologies include Cisco, Fortinet, Zscaler, Silver Peak SD WAN, Akamai Guardicore, Tufin, Forescout NAC, Microsoft Azure, Google GCP, and related security platforms.
How you will do it
Operational Support & Maintenance
Operate and support enterprise network security platforms including firewalls, remote access, cloud security services, proxies, and NAC solutions.
Perform daily monitoring, health checks, and troubleshooting of network security infrastructure.
Ensure high availability and performance of security services across on‑prem and cloud environments.
Incident & Problem Management
Respond to network security incidents and outages, including triage, containment, and recovery.
Work with SOC, Network, Cloud, and Application teams during security events or service degradations.
Analyze logs and alerts using SIEM tools to support incident investigation.
Change & Configuration Management
Implement approved firewall rules, policy changes, VPN updates, and security configurations in production environments.
Execute changes following ITIL and change management processes.
Validate changes post‑implementation and support rollback when required.
Lifecycle & Asset Management
Manage security infrastructure inventory and asset records in CMDB.
Track device lifecycle status, support contracts, renewals, and refresh readiness.
Coordinate hardware/software maintenance, upgrades, and decommissioning activities.
Vendor & Service Provider Coordination
Work with third‑party vendors and managed service providers to resolve incidents and deliver operational tasks.
Support quote requests, order tracking, and delivery scheduling for security infrastructure.
Ensure vendor work aligns with operational standards and security requirements.
Automation & Continuous Improvement
Identify opportunities to automate repetitive operational tasks related to firewall rules, monitoring, reporting, and configuration management.
Assist with operational runbooks, standard operating procedures, and knowledge documentation.
Ensure all network asset data is accurate and support contracts are in place.
What we look for
Required
Hands-on operational experience supporting enterprise network security environments.
Willingness to learn.
Preferred
Experience operating on-prem and cloud security platforms (firewalls, VPNs, proxies, NAC).
Knowledge of:
Fortinet (FortiGate, FortiManager, FortiAnalyzer)
NAC solutions (Forescout)
Zscaler (ZIA / ZPA) or similar cloud security services
Tufin (SecureTrack / SecureChange) for firewall operations
Experience executing changes in production environments under formal change control.
Familiarity with SIEM tools (e.g., Splunk) for log review and incident support.
Understanding of enterprise security concepts such as DMZs, WAF, DDoS protection, SSL inspection, and secure traffic flows.
Experience working within ITIL-based operational processes (incident, change, problem).
Exposure to Zero Trust Network Architecture from an operational support perspective.
ServiceNow ticketing and CMDB experience.
Basic scripting or automation experience (Python preferred).
Network or security certifications such as (Cisco, Zscaler, Fortinet, Forescout, Guardicore, Tufin, CISSP, CEH, CISM or CISA certifications).
Our culture
At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.
We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.
The initial basic salary for this position will be in the range of 11 000 to 15 500 PLN per month. The final offer will reflect your experience, skills, and qualifications relevant to the role. We are committed to fair, equitable, and gender-neutral pay practices.
#LI-BB1
#LI-Hybrid
Skills Required
- Hands-on operational experience supporting enterprise network security environments.
- Experience operating on-prem and cloud security platforms (firewalls, VPNs, proxies, NAC).
- Familiarity with SIEM tools (e.g., Splunk) for log review and incident support.
- Basic scripting or automation experience (Python preferred).
- Network or security certifications such as (Cisco, Zscaler, Fortinet, Forescout, Guardicore, Tufin, CISSP, CEH, CISM or CISA certifications).
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
