Jobs at Johnson Controls

Supports and improves Oracle Fusion Order-to-Cash processes, including order management, invoicing, receipts, customer master data, reconciliations, and month-end activities. Analyzes requirements, resolves issues, performs root cause analysis, supports testing and post-go-live activities, and documents functional processes. Partners with business and technical stakeholders to improve reliability, data quality, operational efficiency, and user experience.

Develops regional fire suppression sales by managing existing accounts, generating new opportunities, planning territories, qualifying leads, surveying sites, preparing quotations, presenting technical solutions, negotiating contracts, and managing the Salesforce.com pipeline. The role drives installation and service revenue, protects existing service accounts, coordinates complex bids, ensures compliance with internal processes, and maintains product and technical knowledge.

Manage, maintain, and troubleshoot Baan ERP instances (Baan IV, ERP LN FP3, LN 10.4). Perform installations, configuration, patching, cloning, performance monitoring, and user access/security management. Coordinate with DBAs for Oracle/SQL Server connectivity, backups, and disaster recovery. Provide application support, deploy changes, produce technical documentation, support audits, and mentor junior consultants.

Designs and develops complex enterprise integration solutions using Azure Integration Services, APIs, event-driven architectures, and microservices. Owns low-level designs, APIM governance, CI/CD automation, testing, monitoring, debugging, and production support. Provides technical leadership through code and design reviews, mentors engineers, and promotes AI-assisted development using GitHub Copilot and Microsoft 365 Copilot. Collaborates with architects, DevOps, QA, and business stakeholders in agile delivery programs.

The Business Development Director will lead Johnson Controls’ engagement with MEP consultancies across EMEA. Responsibilities include developing strategic engagement plans, building relationships with technical stakeholders, influencing data center specifications, leading technical workshops, identifying growth opportunities, monitoring markets and competitors, representing the company at industry events, collaborating cross-functionally, and managing CRM pipelines, forecasting, and strategic accounts.

Leads Johnson Controls’ EMEA business development strategy for major data center general contractors. Builds executive relationships, identifies and converts large-scale project opportunities, influences specifications and procurement decisions, and expands strategic accounts. Partners with sales, engineering, operations, and project delivery teams to position integrated data center solutions. Owns account plans, pipeline development, forecasts, commercial negotiations, framework agreements, and strategic partnerships across hyperscale, colocation, enterprise, and AI data center projects.

Develop and maintain automated test frameworks using Playwright and TypeScript for web, cloud, API, and Windows/Desktop applications. Execute functional, regression, smoke, performance, and end-to-end testing. Integrate automation into Azure DevOps and GitHub Actions CI/CD pipelines, create test plans and metrics, and collaborate with developers and product teams.

Provide first-level technical and application support via phone and email, troubleshoot and document issues, guide customers through solutions, escalate to Level 2 as needed, manage cases in Salesforce, contribute to SOPs, and meet SLAs and FCR targets while working US-timezone shifts.

Supervise quality assurance and customer experience across technical support and customer service operations. Conduct voice and written interaction audits, analyze trends and root causes, identify process gaps, and recommend corrective actions. Develop dashboards and quality insights, facilitate calibration, deliver targeted training and coaching, and partner with Operations and Training stakeholders to improve service standards, customer interactions, and operational performance.

Leads technical development of air-cooled chiller products, including team capability building, product roadmaps, global development projects, non-standard design reviews, technical documentation, continuous improvement, and manufacturing and service support. Coordinates project schedules and resources, resolves product issues, ensures compliance with technical standards and company safety and quality requirements, and collaborates across departments.

Develop and support electrical designs for chiller products across the product lifecycle. Responsibilities include creating drawings, wiring diagrams, BOMs, and technical documentation; supporting prototypes, testing, validation, production release, engineering changes, compliance, and issue resolution. The role collaborates with mechanical, manufacturing, quality, supply chain, and service teams to deliver reliable, cost-effective, manufacturable solutions.

Manage and grow strategic retail customer accounts by building executive relationships, driving renewals and revenue expansion, improving retention, negotiating contracts, and delivering customer value. The role requires collaboration with sales, operations, customer success, and technical teams, along with account forecasting, performance reporting, and awareness of retail trends and competitive developments. A full UK driving licence and willingness to travel are required.

Leads the technical team responsible for air-cooled chiller product development, innovation, design, and improvement. Establishes technical capabilities, supports product roadmaps, coordinates global development projects, reviews non-standard designs, and delivers technical documentation. Provides manufacturing and maintenance support, resolves product issues, coordinates resources and schedules, and drives continuous improvement while ensuring compliance with company quality, safety, environmental, and health requirements.

Provides first-level technical and application support through phone and email, troubleshoots customer issues, documents resolutions, and escalates complex cases to Level 2 engineers. The role includes guiding customers through solutions, contributing to procedures and SOPs, managing cases in Salesforce, meeting service-level and first-call-resolution targets, and supporting HVAC and electrical-related technical inquiries. Requires shift availability, strong communication, problem-solving, and customer service skills.

Supports Johnson Controls’ Ethics and Compliance data, analytics, monitoring, AI, and digital strategy. Develops transaction analytics, anomaly detection, Power BI dashboards, compliance reporting, and KPIs. Designs and maintains Copilot Studio agents and agentic AI solutions to automate compliance processes and identify emerging risks. Collaborates with compliance, IT, and international stakeholders to deliver scalable solutions from concept through implementation.

Executes IT compliance operations, including SOX governance, access controls, segregation of duties, change management, data integrity checks, audit evidence, and documentation. Supports onboarding risk screening, ticket lifecycle administration, reconciliations, quality checks, regulatory filings, audits, and operational discrepancy resolution. Coordinates with cross-functional teams, counterparties, and auditors while using project management and collaboration tools to implement controls effectively.

Supports pre-sales engineering for global building automation projects by reviewing specifications and MEP drawings, preparing technical assessments, bills of material, cost estimates, network architectures, and compliance documentation. The role selects BAS hardware, software, sensors, actuators, and services; supports project reviews; and ensures quality and timely delivery. It requires expertise in HVAC, BMS architecture, communication protocols, wiring, PLC/SCADA, and HVAC/BMS installation and commissioning.

Design, implement, operate, and improve cloud infrastructure across AWS and Microsoft technology environments. Automate infrastructure, monitoring, alerting, builds, testing, and deployments; support scalable and reliable production systems; contribute to software development lifecycle activities and Agile teams; and strengthen security, compliance, and operational processes. The role also requires troubleshooting, documentation, continuous improvement, and collaboration with engineering, security, and operations teams.

Leads the design, development, and implementation of learning solutions aligned with business goals. Partners with stakeholders and subject matter experts, consults with senior leaders, drives complex learning projects, improves workflows, manages risks, and supports operational excellence. The role independently resolves issues, influences outcomes without formal authority, uses data for continuous improvement, and ensures quality and on-time delivery across strategic and operational priorities.

Designs physical security systems for UK and Ireland presales projects, including access control, CCTV, intrusion alarms, and intercoms. Prepares bills of quantities and cost estimates, analyzes drawings and tender documents, leads complex projects such as data centers, coordinates designers, vendors, stakeholders, and internal teams, and conducts quality checks to ensure accurate, compliant, and timely deliverables.