Who We Are
Spot & Tango is a pet health & wellness brand on a mission to make mealtime better for dogs, and life simpler for the people who love them. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial. Through UnKibble™ and our original fresh-frozen line, we’re rethinking what feeding your dog well can look like, one bowl at a time. Since our founding in 2018, we have served over 200 million meals to happy pets across the US and Canada.
We’re a team of builders, problem solvers and dog people, united by the belief that dogs deserve better. We’re looking for people who want to do the best work of their career, dig into challenges with smart people, and help shape a brand that’s redefining an entire category. This is a chance to join a high-growth e-commerce company and have an outsized impact in a fast-paced, ambitious environment. Plus, you get to think about dogs all day.
Who You Are
We are seeking a technically strong Multi-Craft Maintenance Technician to support our freeze drying and packaging operations. This role requires a well-rounded technician who is confident in both mechanical and electrical systems and capable of working independently in a rapidly growing production environment. You will be responsible for maintaining highly automated production systems and supporting operational reliability through structured troubleshooting and preventative maintenance.
Responsibilities
Equipment Reliability & Preventative Maintenance
- Perform scheduled and precision preventative maintenance on production equipment and facility systems
- Inspect, adjust, lubricate, and calibrate machinery to maintain optimal performance
- Identify developing issues before they become downtime events
- Accurately document maintenance activity and findings
Advanced Troubleshooting & Repair
- Diagnose mechanical, electrical, hydraulic, and pneumatic system failures
- Troubleshoot PLC-controlled equipment, VFDs, and motor control systems
- Read and interpret schematics and technical documentation
- Perform structured root cause analysis to prevent repeat failures
- Respond to production issues with urgency and professionalism
Installation & Continuous Improvement
- Assist with equipment installation, modification, and upgrades
- Support automation adjustments and calibration
- Contribute to reliability improvements and process optimization
Compliance & Operational Standards
- Adhere to all food safety, GMP, and OSHA requirements
- Maintain a clean and organized work environment
- Follow established safety protocols and report hazards immediately
Collaboration & Communication
- Work closely with production and leadership teams
- Communicate equipment conditions and repair plans clearly
- Maintain accurate maintenance records
Requirements
We are seeking a technician who takes pride in technical capability and accountability.
Must Have
- High school diploma or equivalent (technical certification preferred)
- 3–5+ years of manufacturing maintenance experience
- Strong mechanical and electrical troubleshooting ability
- Experience with PLC-controlled equipment, VFDs, and HMIs
- Ability to read electrical schematics and mechanical drawings
- Experience with hydraulic and pneumatic systems
Nice to Have
- Food manufacturing or regulated production environments
- Knowledge of GMP, HACCP, and Lean/TPM principles
- Basic welding and fabrication skills
- Familiarity with refrigeration systems
- Bilingual (English/Spanish) proficiency
Work Environment
This position operates in a GMP-regulated food manufacturing facility. Conditions may include:
- Temperature ranges from cold (-10°F) to warm production areas
- Elevated work and confined spaces
- Exposure to noise, moisture, and food allergens
All team members must adhere to PPE and hygiene requirements including hair/beard nets, uniforms, and safety equipment.
Why This Role Stands Out
Modern freeze drying and automated production systems:
- Expanding automation and controls infrastructure
- High standards for technical execution
- Visible impact on product quality and uptime
- Growth-oriented organization investing in operational excellence
If you are a technician who values precision, ownership, and professional standards, this is an opportunity to work in a performance-driven manufacturing environment where your skillset matters.
Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- High school diploma or equivalent
- Technical certification
- 3-5+ years of manufacturing maintenance experience
- Strong mechanical and electrical troubleshooting ability
- Experience with PLC-controlled equipment, VFDs, and HMIs
- Ability to read electrical schematics and mechanical drawings
- Experience with hydraulic and pneumatic systems
- Food manufacturing or regulated production experience
- Knowledge of GMP, HACCP, and Lean/TPM principles
- Basic welding and fabrication skills
- Familiarity with refrigeration systems
- Bilingual English/Spanish proficiency
What the Team is Saying
Spot & Tango Compensation & Benefits Highlights
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Retirement Support — A 401(k) with company match is explicitly listed, indicating employer-backed savings support that strengthens long-term financial benefits.
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Healthcare Strength — Medical, dental, and vision coverage are consistently included, with additional mentions of mental-health benefits and FSA options in some listings.
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Leave & Time Off Breadth — Paid time off and paid company holidays are part of the package, and some sources describe flexible or unlimited PTO arrangements.
Spot & Tango Insights
What We Do
Here at Spot & Tango, we are on a mission to make your pet healthier and happier, simplifying your role as a pet parent along the way. Put simply: we exist to create more happy days with your dog. Since 2018, we’ve been cooking up fresh, whole ingredient meals personalized for dogs at prices humans can afford. We even created an entirely new category with UnKibble, the only Fresh Dry™ food for dogs. That’s how much we believe in the benefits of real food for our loyal companions. Our recipes are made with only whole vegetables, fruits, grains, and meats that we’d eat too. Plus, every vet-formulated meal plan is delivered directly to your door and completely customized to your dog’s weight, age, activity level, and health goals.
Why Work With Us
At Spot & Tango, we know that we're only as good as our people. We look for candidates who ask the right questions, have an entrepreneurial spirit, and learn at light speed. While we value experience, we also appreciate (and seek out!) fresh perspectives.
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Spot & Tango Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy requires employees to work in-person at our New York office Monday, Wednesday and Thursday. Employees are able to work from home on Tuesday and Friday.
