Who We Are
Spot & Tango is a pet health & wellness brand on a mission to make mealtime better for dogs, and life simpler for the people who love them. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial. Through UnKibble™ and our original fresh-frozen line, we’re rethinking what feeding your dog well can look like, one bowl at a time. Since our founding in 2018, we have served over 200 million meals to happy pets across the US and Canada.
We’re a team of builders, problem solvers and dog people, united by the belief that dogs deserve better. We’re looking for people who want to do the best work of their career, dig into challenges with smart people, and help shape a brand that’s redefining an entire category. This is a chance to join a high-growth e-commerce company and have an outsized impact in a fast-paced, ambitious environment. Plus, you get to think about dogs all day.
Who You Are
We are looking for a motivated Assistant Weekend Shift Manager to join our state-of-the-art freeze drying facility in Allentown, PA! In this role, you will be directly responsible for the safe, efficient production of high-quality, fresh, human-grade pet food by overseeing the production area from a technical and operational standpoint.
Responsibilities:
- Oversee Production manufacturing optimization and standardization - this involves creating written processes, JSA's, SOP's, Parity guides, etc. to standardize operations across both weekday and weekend shifts. The purpose is to identify the best practices throughout each functional area and make sure those are well-documented for training.
- Ability to coordinate with and support the Production Managers across all responsibilities
- Ensure all GMP’s are followed and PPE is worn correctly
- Able to troubleshoot and resolve hurdles or issues to maximize efficiency, quality, and safety.
- Supports and maintains process improvements to boost efficiency and productivity in each room.
- Able to analyze root cause of inefficiencies or missed targets according to KPI’s using time studies, paredo charts, etc. and build actionable solutions.
- Review and correct inventory and work order discrepancies.
- Complete daily shift reports and email them to the appropriate parties.
- Collaborate with plant management to align with strategic goals.
- Demonstrate a high degree of ownership for product quality and food safety through accurate records of QC checks, Production reports, and inventory.
- Support cross-functional cooperation with Maintenance, Quality, and Logistics, including functioning as the first line of communication when issues arise and utilizing in-depth knowledge to clearly communicate issues and requirements to various departments to expedite resolution of the issue.
- Ensure adherence to safety policies and procedures
- Train and mentor new team members, able to hold and create job assignment duties as needed.
- Address any issues or discrepancies that may arise during the shift
Qualifications:
- Experience working with ERP/WMS systems
- Experience with lean manufacturing
- Ability to manage employees cross-functionally – Production, warehouse, and quality
- Ability to make quick decisions that align with company objectives
- Experience working in a GMP facility with Food safety knowledge is preferred
- High school diploma
- Bilingual not required but preferred
Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Experience working with ERP or WMS systems
- Experience with lean manufacturing
- Ability to manage employees cross-functionally across production, warehouse, and quality
- Ability to make quick decisions aligned with company objectives
- Experience working in a GMP facility
- Food safety knowledge
- High school diploma
- Bilingual ability
What the Team is Saying
Spot & Tango Compensation & Benefits Highlights
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Retirement Support — A 401(k) with company match is explicitly listed, indicating employer-backed savings support that strengthens long-term financial benefits.
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Healthcare Strength — Medical, dental, and vision coverage are consistently included, with additional mentions of mental-health benefits and FSA options in some listings.
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Leave & Time Off Breadth — Paid time off and paid company holidays are part of the package, and some sources describe flexible or unlimited PTO arrangements.
Spot & Tango Insights
What We Do
Here at Spot & Tango, we are on a mission to make your pet healthier and happier, simplifying your role as a pet parent along the way. Put simply: we exist to create more happy days with your dog. Since 2018, we’ve been cooking up fresh, whole ingredient meals personalized for dogs at prices humans can afford. We even created an entirely new category with UnKibble, the only Fresh Dry™ food for dogs. That’s how much we believe in the benefits of real food for our loyal companions. Our recipes are made with only whole vegetables, fruits, grains, and meats that we’d eat too. Plus, every vet-formulated meal plan is delivered directly to your door and completely customized to your dog’s weight, age, activity level, and health goals.
Why Work With Us
At Spot & Tango, we know that we're only as good as our people. We look for candidates who ask the right questions, have an entrepreneurial spirit, and learn at light speed. While we value experience, we also appreciate (and seek out!) fresh perspectives.
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Spot & Tango Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy requires employees to work in-person at our New York office Monday, Wednesday and Thursday. Employees are able to work from home on Tuesday and Friday.
