Jobs at Spot & Tango

As a Production Associate, you'll operate equipment in a food production facility, ensuring safety and quality by following established procedures and standards.

Lead creation and execution of the CX AI program: set roadmap, design AI-driven support workflows, launch and A/B test flows, track performance metrics, and build operational systems (QA, documentation, reporting) to automate and improve customer experience and business outcomes.

Production Associates will ensure safe and efficient production of pet food, operating various equipment, maintaining cleanliness, and adhering to safety standards.

Operate production equipment (tray fill, freeze dryer, packaging), follow SOPs/GMP/HACCP, perform QC checks, assist maintenance troubleshooting, maintain cleanliness and safety, and support cross-training and reporting.

Perform preventative maintenance, troubleshoot and repair mechanical, electrical, hydraulic, and pneumatic systems on PLC-controlled freeze drying and packaging equipment. Support installations, calibrations, root cause analysis, and reliability improvements while adhering to GMP, OSHA, and food safety protocols.

Build and maintain dbt models and daily pipelines, monitor and triage ETL runs, develop Omni BI views, collaborate cross-functionally, and document data assets to enable data-driven decisions.

The Industrial Refrigeration Technician will maintain and troubleshoot industrial refrigeration systems in a food manufacturing facility to ensure reliability and compliance with safety standards.

Lead cross-functional product work for Spot & Tango's e-commerce platform: write PRDs and tickets, support sprint planning and QA, triage bugs, run feature analytics and A/B tests, and coordinate launches with engineering, design, and business stakeholders to deliver delightful digital experiences.

As a Senior Product Designer, you will lead the design of engaging digital experiences, collaborate with cross-functional teams, conduct UX research, and create pixel-perfect UI designs for web and mobile products.