Mobility Advisor

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific process area
• Working in a shared service organization
• Being a good team player and influencing others
• Process design and mapping, and business requirement gathering experience
• Communicating effectively, applying interpersonal skills and taking initiative

Más acerca del rol:
Role Overview:
As a Global Mobility Advisor, you will play a critical role in supporting the international assignment program for Mondelēz International. You will manage the end-to-end mobility process for employees relocating to and from various global locations. You will be a key point of contact for assignees, HR partners, and external vendors, ensuring a seamless and compliant relocation experience.
Key Responsibilities:

• Case Management:
  • Manage a portfolio of international assignments, providing guidance and support to assignees throughout the assignment lifecycle (initiation, relocation, on-assignment support, repatriation).
  • Act as the primary point of contact for assignees, addressing inquiries related to relocation, immigration, compensation and benefits.
  • Collaborate with People Leads and other stakeholders to understand business needs and ensure alignment with the global mobility program.
• Vendor Management:
  • Liaise with external vendors (relocation management companies, immigration providers, tax advisors) to coordinate services and ensure quality delivery.
  • Monitor vendor performance against service level agreements (SLAs) and escalate issues as needed.
• Policy & Compliance:
  • Administer the global mobility policy, ensuring consistent application and compliance with legal and regulatory requirements.
  • Identify and mitigate potential risks associated with international assignments.
• Program Administration:
  • Prepare assignment documentation, including assignment letters, cost projections, and repatriation agreements.
  • Maintain accurate and up-to-date assignee records in the global mobility system.
  • Support the development and implementation of process improvements and program enhancements.

Qualifications:

• Bachelor's degree in human resources, Business Administration, or a related field.
• Minimum 3-4 years of experience in global mobility
• Experience working with relocation management companies, immigration providers, and tax advisors.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with global mobility software (e.g., assignment pro) is a plus.

Skills:

• Global Mobility Expertise
• Vendor Management
• Policy Administration
• Communication and Interpersonal Skills
• Problem-Solving
• Project Management
• Attention to Detail
• Cultural Sensitivity

Personal Attributes:

• Highly organized and detail-oriented
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Adaptable and able to thrive in a fast-paced environment
• Demonstrated commitment to providing excellent customer service

¿Soporte de reubicación disponible?
No se cubrirán los costes de la reubicación
Resumen de la Unidad de Negocio
Nuestra región de América Latina está compuesta por cuatro unidades comerciales de Mondelēz International: Brasil, México, el Cono Sur (que incluye Argentina, Uruguay y Paraguay) y WACAM (que incluye 12 países sudamericanos y el territorio estadounidense de Puerto Rico); y un mercado independiente: Venezuela. Tenemos aproximadamente 20 000 empleados apasionados que ponen toda su energía, corazones y almas para crear, comercializar y vender nuestras marcas icónicas globales y nuestras queridas joyas locales como Lacta, Field y Terrabusi entre otras. Somos conocidos por nuestra resiliencia y buen humor, y damos vida a nuestro propósito con pasión y compromiso.
Mondelēz International es un empleador que ofrece igualdad de oportunidades y todos los solicitantes cualificados serán considerados para el empleo sin tener en cuenta raza, color, religión, género, orientación o preferencia sexual, identidad de género, nacionalidad, discapacidad, condición de veterano o cualquier otra característica protegida por la ley.
Tipo de puesto
Regular
No Relocation support available
Business Unit Summary
Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as Lacta, Field and Terrabusi among others. We are known for our resilience and good humor and live our purpose with passion and commitment.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Service Operations (Delivery)
Global Business Services