Middle CRM Specialist

Sorry, this job was removed at 08:10 a.m. (CST) on Wednesday, May 07, 2025
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6 Locations
Software
The Role

GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry.

We have а great experience: GR8 Tech platform successfully handles millions of active players and offers best practices to develop and grow in the gambling industry. We are here to provide great gaming tech to satisfy even greater ambition!

We develop complete tech coverage for gambling businesses worldwide, including iGaming platform solutions, consulting, integration, and long-lasting operation services.

We are driven by our ambition to make a great product with great people! Together we move the world of iGaming forward — join!

About your key responsibilities and impact:

  • Participating in the development and implementation of a customer retention strategy, including the creation and optimization of personalized offers and communications;
  • Analysing customer data to identify trends, determine churn factors, and develop their prevention strategies;
  • Сonfident knowledge of and ability to work in CRM tools;
  • Performing A/B testing of business hypotheses;
  • Supporting and developing the team, including training employees and motivating them to achieve customer retention goals.

Essential professional experience:

  • Experience in CRM and a deep understanding of CRM principles;
  • Upper Intermediate English level;
  • Fluent in the Ukrainian language;
  • Analytical skills and experience working with customer data;
  • Implementation of innovative approaches and technologies to enhance customer retention processes;
  • Excellent communication skills and ability to effectively interact with various levels of staff.

What we offer:

Benefits Cafeteria:

  • Sports compensation;
  • Medical coverage;
  • Psychological support;
  • Home-office coverage.

Work-life:

  • Remote work, Coworking compensation;
  • Childcare budget;
  • Maternity leave;
  • Paternity leave;
  • Additional 2 days for family events.

Our GR8 Culture:

  • Open feedback and transparent direct communications;
  • Growth and development: better every day;
  • High tolerance to experiment and mistakes;
  • Supportive friendly environment.



Data Protection Information regarding the processing of your personal data in connection with the recruitment and selection process can be found in the Candidate Privacy Notice at https://gr8.tech/candidate-privacy-notice/.

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The Company
581 Employees
Year Founded: 2023

What We Do

GR8 Tech is a dynamic iGaming provider of high-performance Sportsbook and Casino platforms With over 15 successful cases worldwide, GR8 Tech provides the foundation for exploring new growth opportunities in the iGaming industry using tried-and-tested technologies GR8 Tech is simply the best when it comes to the sportsbook business, With first-hand experience in operating sportsbook software, we use all our experience and a fantastic sportsbook-first platform to turbocharge betting brands worldwide. Some of the GR8 Sportsbook capabilities include Own Feed with top providers, own Trading Services, top-of-the-line Risk Management, iFrame version, unique margin management, and much more. GR8 Casino GR8 Casino covers a spectrum of features necessary for a successful casino operation, including various games, user-friendly interfaces, management systems, secure payment gateways, a bonus engine, and an anti-fraud system. Let GR8 Tech become a pit crew to accelerate your iGaming ventures: https://bit.ly/GR8-Tech

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