MFT - Support Engineer

Sorry, this job was removed at 04:13 p.m. (CST) on Thursday, Aug 07, 2025
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Bengaluru, Karnataka, IND
Hybrid
Cloud • eCommerce • Information Technology • Professional Services • Software
Cleo is the pioneer and global leader in the supply chain orchestration software category.
The Role
Position: MFT Support Engineer
Position Summary:
As a part of Cleo's support team, MFT engineer will be entire Managed File Transfer platforms starting from design, architecture, builds, configure to testing, sign-off and delivery; providing subject matter expertise on the platform and its tools; maintaining Enterprise license compliance; and interacting with the vendor to resolve product issues.
The Company:
More than ever before, businesses need to securely move vast amounts of data. Cleo solutions tackle the complexity of getting mission-critical data to the right people who can make timely data-driven business decisions to better compete. With over 100,000 proven installations worldwide, Cleo offers enterprise integration software that meet the needs of companies of all sizes - from the smallest to the Fortune 500. Cleo, headquartered near Chicago, is rapidly growing while adding highly talented professionals to its dedicated worldwide team.
At Cleo, we are not only passionate about helping our customers reach success, we are passionate about our team members. We foster innovation in a thriving, high-velocity work environment. Our team members are among the best and the brightest, working in an environment where strategy, technology, and marketing intersect to create amazing products.
Must have Skills:
3-5 years of working experience on various MFT products such as IBM Sterling B2B Integrator, Sterling ConnectDirect, Sterling Control Center and MFT Administration, Axway or equivalent tools
3-5 years of managing the entire Managed File Transfer platforms starting from design, architecture, builds, configure to testing, sign-off and delivery; providing subject matter expertise on the platform and its tools; maintaining Enterprise license compliance; and interacting with the vendor to resolve product issues.
Good understanding of various databases, ODBC/JDBC connections, SAN/NAS, FTP/SFTP/FTPs/HTTPs, Load Balancing, and other Network technologies
Experience using encryption programs (PGP/GPG), public/private keys, key signing. Familiarity in working with SSL certificates, public/private keys, SSH public/private keys.
Experience with UNIX and Shell scripts
Strong organizational skills with proven ability to handle multiple tasks/projects simultaneously with great attention to detail, urgency, focus and discipline.
Strong analytical and problem solving skills, with proven ability to collect and present meaningful system statistics and other metrics.
Strong communication and personal skills; comfortable with working with onshore and offshore employees and contractors. (edited)
Good to have:
Basic understanding of Java, debugging code, web services (REST and SOAP), API integration, Javascript

What the Team is Saying

Rashon
Sarah
Austin
Topher
Tico
Brittney
Mahesh
Shane

Cleo Compensation & Benefits Highlights

  • Healthcare Strength The package highlights comprehensive medical, dental, and vision coverage with wellness programs and HSA/FSA‑type options. Third‑party profiles also point to mental‑health resources alongside core health benefits.
  • Retirement Support A 401(k) with company match is explicitly included. This anchors financial security alongside the core health offerings.
  • Leave & Time Off Breadth Unlimited PTO, paid holidays, and flexible time off are prominently featured, with remote/hybrid options often available. Parental leave is also called out in publicly available benefit summaries.

Cleo Insights

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The Company
HQ: Rockford, IL
500 Employees
Year Founded: 1976

What We Do

Join. Grow. Lead the Future of Supply Chain. At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations. Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth. Why Join Us? Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide. Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges. End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see. Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference. Why Grow with Us? Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career. Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away. Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated. Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected. Our Promise We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here. Cleo … never stops

Why Work With Us

Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.

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Cleo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQRockford, IL
India
Chicago, IL
Netherlands
United Kingdom
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