Merkle Aotearoa | Delivery Lead / Project Manager

Job Description:

Merkle Aotearoa | Wellington | Permanent | Full time | R1106346

• Flexible/hybrid working environment with 3 days in office (or client site)
• 5 weeks annual leave (after 2 years of service) plus additional wellness days each year
• Grow your career with learning opportunities from our people, platforms & partnerships
• A collaborative, innovative and supportive team across Auckland and Wellington, and tapping into a global talent network

About us

Merkle Aotearoa are a leading digital transformation consulting firm focused on creating connected experiences for the people of Aotearoa. We’re a proud part of the dentsu group, Asia Pacific’s largest and most awarded agency network. For Merkle, this means we focus on delivering connected experiences for our customers customer, using human centred design principles and actionable data/insights to implement world class Salesforce solutions.

We partner with organisations to accelerate the design and delivery of strategy, and to lift organisational performance to meet the evolving market. Our focus is to create the conditions for an organisation, and the people within it, to thrive by leveraging best practice insights tailored to client context to create innovative solutions.

What your role and typical day might look like

At Merkle we help organisations define, design, build and transform into the business of the future. In tackling this challenge, we have had outstanding success in transforming the sales, service and marketing functions of some of New Zealand’s most iconic companies.

Building on our success, we’re searching for an extraordinary Delivery Lead to join us. Someone skilled in Project Management, Product Management and working in an Agile project environment delivering enterprise applications. Ideally, you’ll have experience from a consulting background that allows to you helping to align clients and projects teams together to deliver value through impactful Salesforce solutions.

In amongst the role to deliver projects end to end on time, budget and scope, you’ll be collaborating with our wider consulting teams and customers to resource manage the right people at the right time to implement best in class solutions to make a real difference to our customers and theirs.

Responsibilities could include

• Plan and manage delivery using agile techniques and frameworks, ensuring delivery of quality products and user experience, utilising tools such as story mapping, PI planning, workshop facilitation and other activities to ensure success
• Act as scrum master for delivery teams, providing coaching to embed Agile practices into delivery of products and services, inspire productivity and enable effective delivery
• Lead, manage and support delivery team/s to successfully deliver key milestones, key business goals and product outcomes within scope, on time, on budget and to expected standards
• Manage and develop stakeholder relationships including steering committees, through your effective communications, documentation, negotiation and issues management.
• Ensure that you implement continuous monitoring, evaluation and improvement of all aspects of product delivery including analysis of customer feedback, facilitation of agile ceremonies and artefact production, identification and mitigation of risks

A bit about you

• At least 5 years’ experience in a Delivery Manager, Project Manager, Product Manager or similar capacity leading on and offshore teams
• Experience working in an agile environment, ideally with a Consulting or Professional Services firm delivering digital technologies at an enterprise level
• A sound understanding of SDLC, organisational change and human centred design methodologies
• Certifications in project management, agile methodologies and product management would be beneficial
• A self-starter and confident communicator with facilitation and presentation skills - as you’ll be bringing customers along the transformation journey
• A problem solver – organised, analytical and naturally curious
• Strong English language skills, written and verbal as you’ll be leading workshops, engaging stakeholders and creating project documentation along the way.

Become a champion for meaningful progress

At Merkle and dentsu Aotearoa, our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We’re committed to creating a workplace where everyone feels seen, heard, and valued. If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.

Next Steps
Share your details and interest with Merkle Aotearoa via our dentsu careers page and we’ll be in touch.

Please note, we are only considering candidates who possess (or are in the process of obtaining) full working rights for New Zealand.

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